Cloud Command

v3.0.22

Maintenance Update

Oct 2, 2026

Fixed

• - FIXED: VM console virtual keyboard: long text — even thousands of characters, including multi-line scripts (new lines are typed as Enter) — now arrives complete, typed at a steady pace with Fast/Normal/Safe speed, a progress counter with time remaining, and a Stop button; it keeps going if you switch tabs

Changed

• - CHANGED: Retired the old "My Templates" page for IaaS customers (it was unused) to make way for the new partner Template Library

v3.0.19

Maintenance Update

Oct 2, 2026

Fixed

• - FIXED: Special Deals with an apostrophe in their name or description are now selectable in the VM deploy wizard

v3.0.18

Maintenance Update

Oct 2, 2026

Added

• - ADDED: Partners can create a customer account without emailing them — the account stays inactive until you send the sign-up invitation from Manage Users
• - ADDED: Special Deals now appear as a tab in the VM deploy wizard and deploy at the deal price (partners keep their tier margin on top)
• - ADDED: Direct VPS customers can now deploy a VM (and Special Deals) from a self-service wizard in their portal

v3.0.17

Maintenance Update

Oct 1, 2026

Added

• - ADDED: Exclude individual disks from snapshots, backups and DR replication on HyperCore VMs (edge appliances for partners and customers); excluded disks are no longer billed for DRaaS or snapshot storage
• - ADDED: HyperCore alert recipients: set how often an alert is resent and a quiet window per email recipient and syslog server, and the email test now tells you exactly what HyperCore did
• - ADDED: Edge Command: get HyperCore cluster alerts (failed drives, node problems and other firing conditions) by email, text message and chat, per contact group, with your own wait and repeat timing — set it under Cluster Settings → Cloud Command Alerts

Fixed

• - FIXED: Opening Create Snapshot on an edge appliance VM no longer throws a page error
• - FIXED: Disk changes on edge appliance VMs (resize, ISO mount/eject, SSD tiering, snapshot exclusion) now work from every Cloud Command web server, not just one

Changed

• - CHANGED: Device-monitoring (RMM) and backup text alerts now only go to people who opted in to Customer Care (service) text messages, matching each person's SMS choices

v3.0.16

Maintenance Update

Oct 1, 2026

Fixed

• - FIXED: Backups that wait a long time for a free backup slot no longer get stuck in the queue and hold up other backups

Security

• - SECURITY: RMM remote-agent installs on Windows and Linux now run from protected folders that other users on the same machine can't modify

v3.0.15

Maintenance Update

Oct 1, 2026

Fixed

• - FIXED: Macs now finish RMM setup from the single install command: after approval, the remote-control agent installs automatically, as it already did on Windows and Linux

v3.0.12

Maintenance Update

Sep 30, 2026

Added

• - ADDED: CI guard: blade:lint compiles every Blade template and fails the test suite on any that produce broken PHP
• - ADDED: RMM Privacy Mode: turn it on for any device and every remote desktop, terminal/PowerShell or file session must be approved by the person at that device (replaces Console Lock)
• - ADDED: RMM Privacy Mode: an opt-in, per-device setting that makes the person at the computer approve every remote desktop, terminal/PowerShell and file session (replaces Console Lock)
• - ADDED: RMM device Disks tab: a card per drive with a usage gauge and the name the OS gives it, plus a detail drawer with 7/14/30/60-day space and disk-activity charts, SMART health and Manage files
• - ADDED: Notify me when it's back online: get an email, text or chat message when a restarted device comes back, or a heads-up if it isn't back within 15 minutes
• - ADDED: Schedule restarts and shutdowns of RMM devices (once, daily or weekly, in your timezone) with an on-screen warning for whoever is signed in
• - ADDED: Cloud Command agents now update themselves: signed releases are piloted on chosen devices, then rolled out, and each customer or partner chooses Automatic or Manual updates (per device too), with the running version, Update now and any failure reason on the device's Agent Status tab

Fixed

• - FIXED: RMM: direct customers can enroll devices again — the installer group picker on the Devices page was empty
• - FIXED: RMM: the Groups 'Manage devices' lists, dashboard 'Needs attention' links, and device links on the Agents and Alerts pages work again (some of these pages failed to load)
• - FIXED: Documents: 'Reveal' on a credential linked into a document works again
• - FIXED: RMM agent: 'kill process by name' now matches only the exact process name
• - FIXED: Shared Credentials: sub-tenant users can reveal and copy the passwords their MSP shared with them again
• - FIXED: Credential Vault: editing a Tenant in the sidebar renames it again (it was creating a duplicate Tenant) and Delete is available again
• - FIXED: Documents: credentials you created that are linked into a document now show (and stay linked) when your vault uses access groups
• - FIXED: Installing a newer Windows agent MSI now upgrades the existing agent in place: the running agent is stopped first, same-version installs replace instead of duplicating, and the new binary is always installed

Changed

• - CHANGED: RMM agent builds now carry the release version, so you can see which version each device runs and Windows installer upgrades apply cleanly
• - CHANGED: RMM agent builds now report the Cloud Command release they were built from
• - CHANGED: RMM device page: Privacy Mode now lives in a new Agent Settings tab, tabs are reordered, and Automations & Scripts is now Automations
• - CHANGED: RMM device page: restart and shut down now live on the Overview tab, each service in the Services tab has its own start / restart / stop buttons, and Kill a process sits under the services list

Security

• - SECURITY: Replacing your authenticator app now requires turning two-factor authentication off first, with a current code
• - SECURITY: You now get an email whenever someone else resets your two-factor authentication

v3.0.7

Maintenance Update

Sep 29, 2026

Fixed

• - FIXED: Partner dashboard 500 error after sign-in (Blade component tag left inside a JS comment)

v3.0.6

Maintenance Update

Sep 29, 2026

Added

• - ADDED: RMM: Console Lock — restrict a device's remote desktop, files, and terminal to a single assigned owner (a customer or managing-MSP user with two-factor) who must confirm a fresh code each time; only that owner can open the console or change/remove the lock.

Fixed

• - FIXED: RMM: the Files browser now auto-connects on open, matching Remote Desktop

Security

• - SECURITY: RMM: Console Lock — lock a device's remote desktop, file manager, and terminal to a single owner who must enter a fresh authenticator code to open it

v3.0.5

Maintenance Update

Sep 28, 2026

Added

• - ADDED: RMM: slide-out alert drawer — details, lifecycle, who was alerted, same-device history, and a 60-day metric trend; opens from the alerts list and device alert badges
• - ADDED: RMM: Files — browse, upload, and download files on a device through a secure remote session (all portals). File contents stream directly between the device and the operator and never pass through Cloud Command.

Security

• - SECURITY: Hardened URLs across RMM, the Credential Vault, and Documentation to use non-guessable identifiers (defense-in-depth against ID guessing). No change to encryption or access controls.

v3.0.4

Maintenance Update

Sep 28, 2026

Added

• - ADDED: RMM: reboot / shutdown power actions on devices (admin, gated, name-confirm, fully audited)
• - ADDED: RMM: kill a process on a device by PID or name (admin, gated, name-confirm, fully audited)
• - ADDED: RMM: alert SMS notifications are now recorded per recipient and linked to the alert (who was alerted, when, delivery status)

Fixed

• - FIXED: RMM service control: destructive confirm now matches the device name (was comparing an unset hostname field)
• - FIXED: RMM alert-profiles page now uses the standard page width
• - FIXED: RMM dashboard Fleet health: shows the online count and turns "Needs attention" green when zero
• - FIXED: RMM Enrollment Keys page now shows the RMM sub-navigation

Changed

• - CHANGED: RMM subscribe / manage / signup pages widened to match other RMM pages

v3.0.3

Maintenance Update

Sep 28, 2026

Added

• - ADDED: RMM sub-nav: Dashboard link
• - ADDED: RMM alert SMS now includes the detail line + severity, and disk alerts report GB used/free (e.g. "13 of 16 GB used, only 3 GB free")

Fixed

• - FIXED: RMM/Vault dashboards: charts (Operating systems, Security tiers, trends) no longer grow the page indefinitely
• - FIXED: RMM activity log: clearer event labels (e.g. "Remote Desktop opened/closed" instead of "Remote start/stop")

Changed

• - CHANGED: RMM: Custom Fields is now its own device tab

v3.0.2

Maintenance Update

Sep 28, 2026

Added

• - ADDED: RMM Dashboard: subscribed customers and partners now get a live health dashboard — endpoints online/offline, open alerts, resource pressure, OS mix, 30-day alert trends and a needs-attention list (auto-refreshing) — instead of the signup page; partners also get a per-customer fleet breakdown. Not-yet-subscribed accounts still see the subscribe page.
• - ADDED: Credential Vault dashboard: subscribed customers and partners now get a live vault overview — credential counts, Private-vs-Standard mix, 30-day activity trend, recent activity, tamper-evident audit-chain status, expiring software licenses, and hygiene (stale/unassigned) — instead of the signup page; partners also see what they've published to each customer. Not-yet-subscribed accounts still see the subscribe page.
• - ADDED: RMM: per-device Activity tab showing recent audit history (alerts, remote sessions, config changes)
• - ADDED: RMM: alert lifecycle timeline — view an alert's raise → acknowledged → resolved history from the alerts list
• - ADDED: RMM: admin custom fields on devices (asset tag, location, warranty, notes)
• - ADDED: RMM: reboot-pending badge on devices — flags endpoints waiting on a restart to finish updates

v3.0.0

Cloud Command 3.0 — RMM, Vault & Licenses and More

Sep 27, 2026

Added

• - ADDED: License Vault (Tools › Vault › Licenses): track software licenses (Windows Server, SQL, etc.) with an encrypted key, expiration date and seat count — governed by the same access groups as the Credential Vault, included in the vault subscription
• - ADDED: RMM (MSP): enroll a customer's device by picking the client and group — devices auto-organize per client
• - ADDED: RMM: native agent installers — Windows MSI and Linux .deb/.rpm — for silent, mass (GPO / config-management) deployment
• - ADDED: RMM device profile shows disk SMART health and temperature
• - ADDED: RMM device profile: acknowledge or resolve alerts inline from the Open Alerts panel
• - ADDED: RMM actions are now individually permission-controlled (role-based access for remote terminal, scripts, service / power / process control, file transfer, device removal, and custom fields)
• - ADDED: RMM device profile: search and filter the Services list by name, state, and start type
• - ADDED: Discount coupons now work for Credential Vault, Document Management, and Service Desk — percent-off for life or a set number of months, with live preview (customer + partner)
• - ADDED: Remote Monitoring & Management (RMM): monitor and manage your Windows, macOS, and Linux endpoints from Cloud Command — live CPU, memory, disk and uptime, full device inventory, health alerting, and a secure browser-based remote console
• - ADDED: Credential Vault: a secure team password manager built into Cloud Command — per-tenant encryption backed by HashiCorp Vault, access groups, granular sharing, and a tamper-evident audit trail, plus an end-to-end-encrypted 'Private' tier that only you can unlock
• - ADDED: Documentation: a built-in knowledge base for your IT documentation — versioned articles, file attachments, and credentials linked directly from the Vault

Fixed

• - FIXED: RMM alerts: a tenant's first alert profile now auto-becomes their default (so alerts reach their contacts instead of silently falling back to the system default), and the Alert Profiles page warns when a profile isn't applied to any devices or when no profile is set as default
• - FIXED: Direct customers can now subscribe to RMM, Vault, Documents, or Service Desk without needing an existing IaaS/VPS plan first
• - FIXED: New-module menu links (RMM, Vault, Documents, Service Desk) no longer return Access Denied for customer/partner staff who aren't the account owner
• - FIXED: Account admins (not just owners) can now subscribe to RMM, Vault, Documents & Service Desk
• - FIXED: RMM subscription coupon codes now apply for account admins (was rejected as 'Invalid code')
• - FIXED: Windows one-click MSI agent installer now builds and installs reliably
• - FIXED: RMM devices page: 'Pending Approval' and 'Open Alerts' stat cards now link to the correct pages
• - FIXED: Removed a broken Documentation link from the Credential Vault page (Documentation has its own menu)
• - FIXED: RMM device profile no longer errors for devices whose disks report no model name

Changed

• - CHANGED: RMM & Backup alerts: each contact-group recipient now chooses which severities they receive per channel — Email [Warning][Critical] and SMS [Warning][Critical] — and SMS is dynamic (no longer critical-only or globally gated off); SMS still requires confirmed A2P consent
• - CHANGED: RMM: agent installers can optionally be served from a shared CDN for faster, more reliable fleet-wide downloads
• - CHANGED: RMM: the Windows agent now installs as a persistent background service that auto-starts on boot and can be mass-deployed via GPO (was foreground-only)
• - CHANGED: RMM: remote console/terminal sessions now last up to 60 minutes (was 15)
• - CHANGED: Credential Vault: direct customers now organize credentials by Group instead of Tenant (partners unchanged); the sharing feature is now labeled Access groups
• - CHANGED: RMM: the agent installer now shows progress in its console window instead of a blank window
• - CHANGED: Service Desk signups are paused — subscribe now shows 'Coming soon!' (Credential Vault and Documents unaffected)

Security

• - SECURITY: Require two-factor authentication for accounts using RMM, Credential Vault, or Document Management
• - SECURITY: Credential Vault Groups mode now fully compartmentalizes credentials — even account owners see only the credentials they're granted, created, or shared

v2.2.754

Maintenance Update

Sep 27, 2026

Added

• - ADDED: Partner & Customer dashboards: RMM and Credential Vault summary widgets (endpoints, online, device health and OS mix; credentials, vaults) shown when subscribed

Changed

• - CHANGED: Partner & Customer dashboards: consolidated the stack of alert banners into a single dismissible "Needs Attention" panel for a cleaner, less-cluttered layout
• - CHANGED: Partner dashboard: merged the Customer Overview cards, moved Quick Actions below the overview, and modernized the styling; Customer dashboard drops the redundant recent-activity block

v2.2.745

Maintenance Update

Sep 27, 2026

Added

• - ADDED: My Templates: save a VM as a reusable template and deploy new VMs from it — for IaaS and Edge accounts; partners can manage templates on behalf of their customers

Changed

• - CHANGED: Moved Refer & Earn into the account menu Quick Actions

v2.2.739

Maintenance Update

Sep 26, 2026

Added

• - ADDED: Click any drive on the edge appliance capacity view to see full drive details

Fixed

• - FIXED: Edge appliance Connection Performance charts not displaying

v2.2.738

Maintenance Update

Sep 26, 2026

Added

• - ADDED: Edge appliance & cluster pages now chart Node Metrics History — CPU, memory, storage, disk IOPS and latency over 24h/7d/30d per node (HyperCore keeps no history natively; Cloud Command retains 30 days)

Fixed

• - FIXED: Edge appliance & node capacity views: physical drives now list in numeric slot order (0,1,2…23) instead of string order (0,1,10,11,2…)

Changed

• - CHANGED: Edge appliance Physical Drives redesigned as a full-width bar graph — drives left-to-right in numeric slot order (0,1,2…), bar height = % used, hover shows temp/type/serial/path, slot number + health dot below each bar

v2.2.735

Maintenance Update

Sep 26, 2026

Changed

• - CHANGED: Edge appliance Cluster Settings redesigned: a dropdown menu opens focused slide-out drawers (Remote Support Tunnel, Overprovisioning, Software Updates, Cluster Users, Identity & Contact, Network, Email & Alerts, SSO, Shut Down) instead of one long modal; cluster-user permissions are now checkboxes with a separated Add User form

v2.2.734

Maintenance Update

Sep 26, 2026

Added

• - ADDED: Remote support tunnel control for edge appliances — open/close the ScaleCare tunnel from the portal, see its status, and set a per-appliance auto-close timer (RBAC-gated per staff role)
• - ADDED: Manage HyperCore cluster users from the edge appliance portal — list, create, edit, reset password, and delete cluster accounts with role assignment (RBAC-gated)
• - ADDED: Graceful edge cluster shutdown from the portal — typed-name confirmation, requires Maintenance Mode, RBAC-gated
• - ADDED: Edge appliance software-update visibility — see the current ICOS version and whether a HyperCore update is available
• - ADDED: Change VM network interfaces without downtime — add a VIRTIO NIC, change its VLAN, and connect/disconnect while the VM is running (changing a NIC's model, or adding/removing a non-VIRTIO NIC, still requires a power-off)
• - ADDED: Configurable overprovisioning — admins can set per-cluster vCPU overcommit (1:1/2:1/4:1/8:1) and storage thin-provision ratios (edge appliances too), replacing the fixed 1:4 vCPU assumption; deploy/dashboard capacity now reflects the configured ratios
• - ADDED: Customers and partners can set their own edge appliance overprovision ratios (vCPU + storage thin-provision) from the portal — permission-gated (e2caas.overprovision)
• - ADDED: Storage Details view for HyperCore clusters and edge appliances — physical capacity, thin provisioning, snapshot count, and live IOPS/latency
• - ADDED: Acknowledge & snooze HyperCore cluster conditions from Cloud Command — quiet known alerts, with automatic re-surfacing when an issue recurs
• - ADDED: Automatic DRaaS cluster pairing for HyperCore 9.7.1+ — self-service DRaaS onboarding now completes without waiting on a manual support ticket
• - ADDED: Application-consistent (quiesce) snapshots — optionally freeze the guest so databases and transactional apps snapshot cleanly (all portals)
• - ADDED: Per-disk SSD tiering priority — choose which virtual disks keep their data on fast flash, on tiered edge appliances

Changed

• - CHANGED: Cluster storage capacity now reflects SCRIBE replication (shows real usable pool, not raw drive totals) — corrects storage being reported ~2x too high on dashboards/edge cards and stops CC from allowing clusters to be over-allocated on storage

v2.2.725

Maintenance Update

Sep 24, 2026

Changed

• - CHANGED: Prep for 3.0.0 release

v2.2.723

Maintenance Update

Sep 23, 2026

Added

• - ADDED: Edge Command: clicking Subscribe now shows a step-by-step progress modal (instead of an unresponsive page) and takes you straight to the new appliance's page to continue activation

Fixed

• - FIXED: Edge Command: partners can now connect/test the hypervisor, view network-scan results, and manage a sub-tenant's edge appliance — these actions previously returned 'Forbidden' for the parent partner (now allowed, matching the existing view/decommission permissions)

v2.2.722

Maintenance Update

Sep 23, 2026

Fixed

• - FIXED: Edge Command: partner 'subscribe for a customer' no longer errors with 'new customer ... must be a string' when an existing customer is selected — the form now uses the chosen customer instead of validating the blank new-customer fields

v2.2.721

Maintenance Update

Sep 23, 2026

Changed

• - CHANGED: Edge Command signup now lets you deploy on Proxmox VE and NodeWeaver (previously HyperCore only on the partner and new-signup flows) across the customer, partner, and public signup forms; removed the retired Harvester option
• - CHANGED: Edge Command signup: added StorMagic SvHCI as a coming-soon platform option (shown alongside HyperCore, Proxmox, and NodeWeaver)

v2.2.720

Maintenance Update

Sep 23, 2026

Added

• - ADDED: Edge Command appliance download now provides version 3.2.17. Appliances set up from this download give themselves a unique name automatically, so several on the same network no longer conflict.

v2.2.708

Maintenance Update

Sep 20, 2026

Added

• - ADDED: Customers and partners can now view, download, and electronically sign & accept the proposals Cloudasys sends them, from the new Cloudasys Proposals area in their portal

v2.2.707

Maintenance Update

Sep 19, 2026

Added

• - ADDED: E2CaaS profit calculator for partners: model server-lease deals, see profit and payback, and download a white-label customer quote

v2.2.706

Maintenance Update

Sep 19, 2026

Changed

• - CHANGED: Messaging Terms page now lists both SMS opt-in paths (Settings → Profile and during sign-up at Step 3)

v2.2.705

Maintenance Update

Sep 19, 2026

Fixed

• - FIXED: Business Information page now uses the app's brand theme — the Download PDF button is visible and the page matches the rest of the portal (added a Print button too)

v2.2.704

Maintenance Update

Sep 18, 2026

Added

• - ADDED: New Business Information page (under Support) with our full company details and a downloadable PDF for vendor onboarding, procurement, and imports — available to direct customers and partners

Changed

• - CHANGED: SMS text-alert opt-in reworked for A2P 10DLC carrier review: identical on sign-up and profile, each alert type is its own optional consent with full disclosure, a separate Terms/Privacy checkbox, phone number optional, and STOP/HELP replies updated to the registered wording

v2.2.703

Maintenance Update

Sep 18, 2026

Added

• - ADDED: Account signup now records your agreement to the Terms of Service & Privacy Policy, offers optional per-topic SMS alert opt-ins with an SMS mobile number, and lets you set an accounting/billing email
• - ADDED: Partner white-label signup pages now require agreement to the partner's own Terms of Service and Privacy Policy
• - ADDED: White-label partners can generate a rebranded starting draft of the Terms of Service from The Platform's template (their company name + contact details swapped in) so their legal fields are never blank
• - ADDED: White-label partners can also generate a rebranded starting draft of the Privacy Policy from The Platform's template (companion to the Terms generator)
• - ADDED: Added a Cloud Command platform privacy policy (distinct from the marketing-site policy; viewable at /privacy-policy, draft pending review) and repointed the partner white-label Privacy generator to clone it

Fixed

• - FIXED: Hide the SMS text-alert consent section (and its Cloud Command-branded terms links) on sub-tenant profiles, since white-label sub-tenants don't receive SMS from us

Changed

• - CHANGED: Privacy Policy links across the platform (login footer, signup, profile SMS consent, messaging terms) now point to the Cloud Command platform privacy policy at /privacy-policy

v2.2.702

Maintenance Update

Sep 18, 2026

Added

• - ADDED: Partners can now set the login username, SSH key (saved or pasted), and password when deploying a VPS for a sub-tenant, instead of the credentials always being auto-generated
• - ADDED: Partners deploying an IaaS VM for a sub-tenant can now set the login username, SSH key (saved or pasted), and password, matching the VPS deploy wizard

Fixed

• - FIXED: VM profiles now show each NIC's IP address — Internet-Transit NICs from IPAM, internal NICs from the HyperCore LAN IP (customer & partner portals)
• - FIXED: Partner 'Mark as Won → Enroll Customer' now locks the pre-agreed resources and OS to the approved quote (a stale-element JS error was silently skipping the lock)
• - FIXED: IaaS 'environment ready' email no longer sends incorrect/dead firewall credentials and a portless URL; it now points customers to reveal their one-time firewall login in the portal
• - FIXED: Deploy-firewall wizard now shows the correct firewall management port (8081) when a template omits one, instead of defaulting to 443
• - FIXED: Windows VM deploys now tell you to set the Administrator credentials at the VM console on first bootinstead of ending with no connection info
• - FIXED: Partner portal: reveal/reset a sub-tenant firewall's admin credentials from its VM page, and the firewall-ready email now goes to the deploying partner (previously the MSP could not retrieve credentials it deployed)
• - FIXED: Deploy credential reveal now shows the VM's IP address and a ready-to-copy SSH connect command, so you know how to reach a new VM (not just its login)
• - FIXED: Windows VMs now show a Console Access note explaining the image is sysprepped (you set the Administrator password at the console on first boot) instead of leaving credentials blank with no explanation
• - FIXED: Admin-deployed IaaS VMs now apply the template's custom cloud-init variables (they were silently ignored during admin deploys)

Changed

• - CHANGED: SMS text-alert preferences now let you opt in per topic (account & billing, service alerts, security) and require agreeing to the Terms of Service and Privacy Policy, for A2P 10DLC compliance

Security

• - SECURITY: Scope saved SSH key selection to the signed-in user on VM deploys, so a user can't attach another account's saved key by id

v2.2.701

Maintenance Update

Sep 17, 2026

Added

• - ADDED: Opt in to SMS text alerts on Account → Profile — with consent capture, clear messaging terms, and STOP/HELP support
• - ADDED: Public Messaging (SMS) Terms page, linked from the standard sign-in footer

Fixed

• - FIXED: Partner Sales tool: the opportunity detail page now opens correctly (it was 500ing because its view was missing); added a details action to each opportunity row

Changed

• - CHANGED: Login page footer now names the operating entity ('owned and operated by Cloudasys, LLC') for SMS/10DLC compliance; white-label logins are unaffected
• - CHANGED: Normalized public/marketing/invite footers and the billing-consent line to the legal-entity helper (Cloudasys, LLC) and fixed 'CloudAsys' casing

v2.2.700

Maintenance Update

Sep 17, 2026

Added

• - ADDED: Partners can set a Website in White Label settings, shown in the footer of emails to their customers

v2.2.698

Maintenance Update

Sep 16, 2026

Added

• - ADDED: Partners can now view their Time Banks (prepaid consulting-hour balances, activity ledger, and report downloads) in the partner portal — previously only direct customers had this

Fixed

• - FIXED: Virtual firewall deploys now show a clear warning when automatic admin-credential setup isn't fully configured, instead of silently falling back to a shared default login
• - FIXED: Virtual firewalls now generate a unique admin password shown once at deployment (copy or download), the same way VMs deliver credentials, and it can be re-generated from the firewall's page if lost — including via the IaaS deployment wizard, which previously skipped firewall credential setup
• - FIXED: Firewall credential provisioning now uses the correct admin account and boot timeout per platform (OPNsense, pfSense, MikroTik), so deployed firewalls reliably receive their own secure login

v2.2.697

Maintenance Update

Sep 15, 2026

Fixed

• - FIXED: VM network (VLAN) edits now fail cleanly when the hypervisor rejects the change, instead of silently showing a network the VM never moved to
• - FIXED: Partner IaaS enrollment wizard: the Choose Virtual Firewall step now reliably lists firewall templates instead of showing none, which could block creating a new IaaS tenant
• - FIXED: White-label partners — customer-facing emails now the new partner's branding (sender name, colors, and logo).

Changed

• - CHANGED: Network-interface MAC address is now shown read-only when editing a NIC (it is system-assigned)

v2.2.685

Maintenance Update

Sep 12, 2026

Added

• - ADDED: Navigation favorites and menu search — star any page for one-click access from the ★ menu, and search to jump to or locate any menu item (all portals)

v2.2.683

Maintenance Update

Sep 10, 2026

Added

• - ADDED: Per-node RAM and disk utilization display on Edge Management appliance pages (segmented RAM by VM, per-drive size/type/usage/health)
• - ADDED: Cluster Conditions panel on Edge Management appliance pages (live HyperCore alerts/warnings/errors/info, grouped by severity)
• - ADDED: HyperCore cluster settings management (DNS, SMTP, time, alerts, syslog, OIDC) from the edge appliance pages, gated by a new 'Manage Edge Cluster Settings' permission
• - ADDED: Edge Clusters dashboard widget for customers: per-cluster tabs showing platform, live conditions, CPU/RAM/Storage, node health, VM count and DRaaS status; click through to the cluster profile

Fixed

• - FIXED: Edit Connection: fixed 'Server Error' when updating an edge appliance's HyperCore credentials (transient connection probe crashed on the circuit breaker)

v2.2.680

Maintenance Update

Sep 9, 2026

Added

• - ADDED: Preview documents in the browser: view PDFs and images in a pop-up viewer without downloading (Documents & Agreements)
• - ADDED: Knowledge Base: click any image in an article to view it enlarged, then click again to zoom to full detail

v2.2.676

Maintenance Update

Sep 7, 2026

Added

• - ADDED: Edge Node Maintenance Mode — silence offline alerts and disaster-recovery auto-failover during planned work (available to admins, partners, and customers)

v2.2.666

Maintenance Update

Sep 5, 2026

Added

• - ADDED: Customers and partners can now edit an edge node's connection and API credentials (host, port, API token or username/password, SSL verify) with a live test-connection — no more contacting support to fix a rotated credential or changed IP

Fixed

• - FIXED: Coupon-expiry messages and the White Label 'complimentary until' invoice date now display in the correct timezone
• - FIXED: KB article screenshots now display on every web server — the /storage-to-CDN redirect is baked into provisioning + self-heals on deploy (was missing on newer boxes)

v2.2.665

Maintenance Update

Sep 5, 2026

Added

• - ADDED: Knowledge Base video tutorials now link to the Cloudasys YouTube channel

v2.2.663

Maintenance Update

Sep 4, 2026

Added

• - ADDED: YouTube video embed + SEO metadata for KB articles

Changed

• - CHANGED: Improved SEO structured-data (JSON-LD) output on Knowledge Base and blog pages

v2.2.660

Maintenance Update

Sep 1, 2026

Fixed

• - FIXED: Changelog release dates no longer display a day early in timezones behind UTC

v2.2.658

Maintenance Update

Aug 31, 2026

Added

• - ADDED: Affiliates: encrypted tax-document store — W-9/W-8 and bank-detail PDFs are AES-256 encrypted at rest under a dedicated key, with own-or-finance access control, full audit logging, integrity verification, and retention/shred controls
• - ADDED: Affiliates can securely self-upload tax and payout documents (W-9/W-8/bank details) from their portal; documents stay encrypted and pending until finance verifies them
• - ADDED: Finance review queue for affiliate self-uploaded documents, with a dashboard badge and an automatic Slack/email alert so a pending tax or payout document never sits unnoticed and blocks a payout
• - ADDED: Affiliates are now reminded by email before their tax form expires (30/14/7/1 days and on expiry), with a finance Slack/email digest and admin dashboard badges plus a portal warning, so an expiring form no longer silently blocks payouts
• - ADDED: Affiliates can download the blank tax forms (W-9/W-8BEN/W-8BEN-E) directly from the portal to fill out and upload, kept current with the IRS via a weekly refresh

Fixed

• - FIXED: Affiliate payouts on bank rails (Wise/ACH) now require verified bank details on file before an affiliate can be batched, preventing a transfer to missing or unverified payout details
• - FIXED: A retention-purged affiliate tax form no longer counts as on-file for payouts: if the shredded document was the affiliate's current form, the payout gate now requires re-collection

Changed

• - CHANGED: Affiliate tax/payout documents now follow an automatic retention lifecycle: suspending an affiliate starts an IRS-floor shred clock (with a safety grace window), reactivating cancels it, and expired documents are purged on a daily schedule

v2.2.655

Maintenance Update

Aug 31, 2026

Fixed

• - FIXED: IaaS customer enrollment now captures Windows vs Linux vCPU so Windows is billed at the correct rate
• - FIXED: Windows VM deploys now respect allocated Windows vCPU, and IaaS resource-pool changes keep the Windows/Linux split billed correctly
• - FIXED: MFA screens now follow partner white-label branding on login and show typed codes correctly on partner portals

v2.2.653

Maintenance Update

Aug 31, 2026

Fixed

• - FIXED: Snapshots taken for non-billed customer accounts now appear in the VM snapshot list (was only affecting the partner portal, in demo mode)

v2.2.652

Maintenance Update

Aug 31, 2026

Fixed

• - FIXED: Fixed raw JavaScript appearing at the bottom of partner Virtual Machines, IP address, and DRaaS wizard pages

v2.2.650

Maintenance Update

Aug 30, 2026

Added

• - ADDED: Deployment routing: capacity-aware cluster placement skips datacenters/clusters without free compute before charging, honoring vCPU oversubscription
• - ADDED: Billing: Stripe webhook reconciliation self-heals an orphaned charge (captured but not recorded) back onto its invoice, and alerts finance (email + Slack) on any charge needing manual review

Fixed

• - FIXED: Signup no longer errors or charges you when your datacenter's capacity is momentarily unavailable — placement is verified before payment, routing around clusters in maintenance or offline
• - FIXED: Signup: never charge for a VPS we cannot place — placement and capacity are validated before payment, and a rare post-charge provisioning failure now raises an ops alert for refund/retry
• - FIXED: Billing: prevent a double-charge when a card payment is retried — charges now use a Stripe idempotency key, so a double-click or a retry after a network hiccup reuses the same charge instead of billing twice
• - FIXED: Billing: a duplicate manual-payment submit (double-click or retry after a lost response) can no longer re-draw account credits or double-record a wire/check payment

Changed

• - CHANGED: Signup: VPS provisioning now runs as a background job (like IaaS)

v2.2.648

Maintenance Update

Aug 29, 2026

Added

• - ADDED: Referral reward is now shown at signup (referred-by banner + "pending reward queued" line) and on the referred customer's dashboard

Changed

• - CHANGED: Referral commission is now 10% of Qualified Service Revenue (service billed, before promotional credits); the $25 referee credit unlocks after the first paid invoice of any size

v2.2.647

Maintenance Update

Aug 29, 2026

Fixed

• - FIXED: Customer portal Edit User save no longer returns 403 on save

v2.2.646

Maintenance Update

Aug 29, 2026

Added

• - ADDED: Refer & Earn: direct customers can enroll in the referral program from the customer portal and earn account credit

v2.2.645

Maintenance Update

Aug 29, 2026

Added

• - ADDED: Referred customers now receive an account credit when they sign up through an affiliate link
• - ADDED: Affiliate & referral program: refer new customers with a personal link and earn recurring commission
• - ADDED: New affiliate portal to track your referrals, earnings, and payout status
• - ADDED: Affiliates can now apply directly from the marketing website (with email verification and admin approval)
• - ADDED: Affiliate earnings statement (bank-ledger view) + admin payout funding report showing the exact amount to transfer to Wise
• - ADDED: Per-affiliate payout cadence (monthly or quarterly)

v2.2.604

Maintenance Update

Aug 21, 2026

Fixed

• - FIXED: Faster sign-in for users served from non-Denver regions.

v2.2.601

Maintenance Update

Aug 17, 2026

Security

• - SECURITY: platform-wide hardening of data-rendering and file-export safeguards

v2.2.595

Maintenance Update

Aug 14, 2026

Fixed

• - FIXED: Support phone number now displays correctly across all emails, invoices, quotes, receipts, and signup pages

v2.2.593

Maintenance Update

Aug 14, 2026

Fixed

• - FIXED: Invoice, proposal, and billing dates no longer display a day earlier in timezones behind UTC
• - FIXED: Timestamps, charts, and emails now render consistently in your profile timezone (billing stays Mountain Time)

v2.2.578

Maintenance Update

Aug 12, 2026

Added

• - ADDED: Online invoice payment page now has View Invoice and Download PDF buttons

Fixed

• - FIXED: VM console no longer hangs indefinitely on "Connecting to CHARON proxy…" — it now shows a clear error if the console proxy is unreachable

v2.2.576

Maintenance Update

Aug 11, 2026

Added

• - ADDED: Billing emails now send to the account's accounting email first (set it in Billing Settings)
• - ADDED: Earlier billing reminder — a heads-up 7 days before billing, in addition to the 1-day notice
• - ADDED: Invoice due-date reminders for invoice-billed customers (covers invoice-only accounts)
• - ADDED: Payment receipts are now sent for automatic charges too (monthly billing, card charges, Stripe), not just manual payments

Fixed

• - FIXED: Dates and times now display in your account's timezone across the portal — dashboards, VMs, backups, migrations, tickets, ZeroTier, and reports (some previously showed UTC or browser time)
• - FIXED: Billing, trial, and disaster-recovery notification emails now show dates in the correct recipient/billing timezone
• - FIXED: Invoice, quote, and proposal PDFs now show all dates consistently in the billing timezone (US Mountain), including when generated from background jobs

Changed

• - CHANGED: Invoices merged into another now show 'Combined into' on your billing page instead of a bare 'Cancelled'
• - CHANGED: Payment receipts now appear in the customer's email history, go to the accounting email, and are editable in admin email templates

v2.2.551

Maintenance Update

Aug 7, 2026

Security

• - SECURITY: New customer firewalls now rotate login to a strong random at deploy

v2.2.548

Maintenance Update

Aug 7, 2026

Fixed

• - FIXED: System info panel now shows the correct datacenter for every location (was hardcoded, showed 'Unknown' for newer datacenters like Dallas)
• - FIXED: Customer VM list 'Datacenter' filter now shows real datacenter names and filters by datacenter (was showing HyperCore cluster names)

v2.2.533

Maintenance Update

Aug 5, 2026

Fixed

• - FIXED: Web-server provisioning: upload vhost no longer fails first boot before its TLS cert is issued

v2.2.515

Maintenance Update

Jul 29, 2026

Fixed

• - FIXED: Blog pages now load shared site assets from the correct environment

v2.2.514

Maintenance Update

Jul 28, 2026

Fixed

• - FIXED: Blog article audio no longer restarts and loops after finishing on longer posts
• - FIXED: Blog article audio now displays its correct length

v2.2.512

Maintenance Update

Jul 27, 2026

Fixed

• - FIXED: Blog article audio no longer garbles or sounds muffled on long posts

v2.2.509

General Platform Improvements

Jul 27, 2026

Added

• - ADDED: Share buttons on blog articles (LinkedIn, X, Facebook, Email, Copy link + native mobile share)

Fixed

• - FIXED: Billing email subject lines no longer show a raw {{app_name}} placeholder — they now display the application name
• - FIXED: Overdue-invoice, payment-retry, and card-expiration emails no longer show placeholder text like {{user_name}}; the card-expiration notice now sends correctly

v2.2.500

Platform Signup Improvements

Jul 25, 2026

Changed

• - CHANGED: Frosted 'ghost glass' styling extended to the two-factor authentication and sign-up screens
• - CHANGED: Sign-up address field and resource sliders now match the frosted theme; sliders show a color-coded fill
• - CHANGED: Sign-up validation messages are now friendly and specific (e.g. "Please select a datacenter") instead of technical field names

v2.2.497

General Platform Enhancements

Jul 24, 2026

Added

• - ADDED: "Sign Up Now" link on the sign-in page
• - ADDED: One-click unsubscribe (RFC 8058) and a self-serve unsubscribe link in marketing and announcement emails
• - ADDED: White-label partners can author their own Terms & Privacy (shown in a login modal), pick their login background, and control which footer links appear

Fixed

• - FIXED: Unsubscribe now permanently stops marketing emails across every channel, including blog updates

Changed

• - CHANGED: Refreshed the signup pages to match the new sign-in design
• - CHANGED: Redesigned the sign-in page with a frosted card, cleaner footer, show/hide password, Caps Lock warning, and a Sign Up link

v2.2.490

General Platform Improvements

Jul 23, 2026

Added

• - ADDED: White-label partners can now toggle a gradient background on or off in Appearance settings

Changed

• - CHANGED: Modernized the customer and partner portal design with a clean, flat background
• - CHANGED: Redesigned the login, MFA, and password screens with a dark animated cloud backdrop

v2.2.487

Maintenance Update

Jul 23, 2026

Added

• - ADDED: Complimentary White Label for partners — grant a partner free White Label for a set period; it bills $0 until the date with a clear 'complimentary until' invoice line, the partner sees it in their portal and gets a heads-up email before it ends, and standard billing resumes automatically

v2.2.481

Maintenance Update

Jul 21, 2026

Added

• - ADDED: Support tickets can now be marked as Cancelled - the customer receives an email notification with a link to view the ticket and can open a new one if it was cancelled in error

v2.2.480

Maintenance Update

Jul 21, 2026

Security

• - SECURITY: Improved privacy protections in the Add User email availability check
• - SECURITY: Email availability checks are now rate limited

v2.2.454

Online proposal acceptance

Jun 29, 2026

Added

• - ADDED: Sales proposals can now be accepted online — review the proposal, accept, and your account plus initial invoice(s) are set up automatically.

v2.2.453

Billing accuracy & grouped invoices

Jun 29, 2026

Fixed

• - FIXED: Term-commitment discount on the plan upgrade page now previews the exact price you'll be charged.

Changed

• - CHANGED: Invoices now itemize charges grouped by virtual machine (with name and IP) and by datacenter, consistently across your portal, the admin and partner views, and the PDF.

v2.2.446

Support System Bug Fix

Jun 26, 2026

Fixed

• - FIXED: Tickets opened on your behalf by our support team now send updates to your account contact, not just the support agent.

v2.2.443

Signup improvements

Jun 24, 2026

Fixed

• - FIXED: Signup checkout is now safe against accidental double-submits — a re-clicked or retried payment can't charge twice or provision twice
• - FIXED: Card-free $0 signups no longer show a phantom 'pending' charge — the $0 charge records as settled

v2.2.442

Backup System Bug Fixes and Improvements

Jun 24, 2026

Fixed

• - FIXED: Fixed VM backup retention not removing expired backups, which could fill a customer's backup storage and cause new backups to fail.
• - FIXED: Backups no longer report a false 'worker may not be running' error while the backup system is busy with other backups
• - FIXED: Backup service now auto-resumes once storage frees up, instead of staying blocked after old backups are cleaned up

v2.2.441

Coupon Codes now work with IaaS tenant signup

Jun 24, 2026

Added

• - ADDED: Card-free signup now also covers Infrastructure (IaaS) plans — when a promo code fully covers your first charge, no card is needed.

v2.2.439

Promo Code Fix for Signup

Jun 24, 2026

Fixed

• - FIXED: Signup promo codes now reliably become reusable again if account setup fails partway through.

v2.2.438

Signup Promo Improvements

Jun 24, 2026

Added

• - ADDED: When a promo code fully covers your first charge, you can now complete signup without entering a credit card.

Fixed

• - FIXED: A signup promo code is no longer used up if account setup fails to finish — the code stays valid to use again.

v2.2.437

Improved Discount Functionality

Jun 23, 2026

Added

• - ADDED: Promo codes at signup: enter a code at checkout for a percentage discount (first-month or recurring) or an account credit, with the discounted total shown live before you pay

v2.2.436

Coupon Fix

Jun 21, 2026

Fixed

• - FIXED: Fixed deal checkout failing when a coupon is higher percentage

v2.2.435

Coupon on Deals bug Fix

Jun 21, 2026

Changed

• - CHANGED: Deal coupons now discount every month (recurring)

v2.2.434

Coupon Codes can now be applied to DEALS

Jun 21, 2026

Added

• - ADDED: Apply a coupon code at deal checkout for an extra discount

v2.2.423

Reid System Improvements

Jun 15, 2026

Fixed

• - FIXED: Corrected the contact phone number on the lead-capture pages

v2.2.411

Partner Internal Infrastructure at Cost

Jun 11, 2026

Added

• - ADDED: Partners can now flag a new customer as internal-use to bill at cost with no resale markup

v2.2.407

Partner Portal Enhancement

Jun 10, 2026

Fixed

• - FIXED: Partner customer-creation and VM-deployment screens no longer show term-commitment discount sliders that do not apply to partner pricing

v2.2.391

Edge Command Connection Improvements

Jun 7, 2026

Added

• - ADDED: Edge Command: connect a Proxmox VE cluster to your edge appliance yourself — scan your network, enter an API token, and connect — the same self-service flow HyperCore already has. Available to direct customers and to partners connecting on a customer's behalf

v2.2.390

HyperCore Edge Registraton Bug Fix

Jun 6, 2026

Fixed

• - FIXED: Connecting a hypervisor to an Edge appliance now explains exactly why a connection failed — unreachable, wrong username or password, or insufficient permissions — and retries automatically while the secure link comes online

v2.2.374

ISO and Templates for Edge Appliances Part 1

Jun 2, 2026

Added

• - ADDED: Manage ISO images for your edge clusters right from the appliance page — deploy from the catalog or upload your own, streamed securely to your edge device
• - ADDED: Partners can now manage ISO images across their customers' edge clusters from a dedicated ISO Library
• - ADDED: Proxmox VE can now be selected as your hypervisor when subscribing to Edge Command

v2.2.369

VM Deployment Consistency Bug Fix

Jun 1, 2026

Added

• - ADDED: Deployment screens now note that you can contact us for higher resource limits than your plan's maximum.

Fixed

• - FIXED: Made the maximum CPU, RAM, and storage limits consistent between the pricing calculator and the VM deployment and resize screens.

v2.2.365

VM Deployment Bug Fixes and Enhancements

May 30, 2026

Fixed

• - FIXED: Partner VPS deploy wizard now requires template configuration fields to be filled before continuing, matching the IaaS wizard
• - FIXED: Custom template configuration fields (e.g. domain) now apply correctly for partner-deployed VMs across IaaS and VPS, matching direct-customer deploys

v2.2.364

VM Deployment Bug Fixes and Enhancements

May 30, 2026

Fixed

• - FIXED: VM deploy wizards now scroll inside the modal instead of the whole browser window

Changed

• - CHANGED: Partner VPS deployment now groups targets by datacenter and platform with platform icons, shows template minimum specs and proper template icons, and scrolls inside the deploy window

v2.2.363

Deployment Bug Fixes and Enhancements

May 30, 2026

Fixed

• - FIXED: Partner portal VM deployments now correctly apply template configuration fields instead of falling back to defaults
• - FIXED: VM deploy wizard now shows the correct per-template icon (distro/app logo) instead of a generic icon when a template has no icon set
• - FIXED: Cloud deployment template descriptions are no longer cut off

Changed

• - CHANGED: Partner VM deployment groups targets by datacenter and platform with platform icons, and shows each template's minimum specs

v2.2.362

Template SSL Fixes

May 29, 2026

Fixed

• - FIXED: Vaultwarden, Uptime Kuma, Portainer CE, Gitea, and Mattermost templates now successfully provision Let's Encrypt SSL certificates on first boot. Previously the catch-all reverse proxy was swallowing the ACME validation requests, which prevented certbot from completing the cert issuance and left the apps stuck on HTTP.

v2.2.361

General Improvements

May 29, 2026

Fixed

• - FIXED: Template icons now display correctly in all VM deployment wizards (customer Deploy to Cloud, partner VPS/IaaS, admin tenant deploy). Previously some templates rendered as a generic blue box instead of their brand icon.

v2.2.360

Deploy and Console Improvements

May 29, 2026

Added

• - ADDED: VM console window now shows the datacenter name (e.g. "Denver 1"), the total provisioned storage, and any assigned public/private IPs (globe and LAN icons) right in the header. Action buttons (Ctrl+Alt+Del, Low Bandwidth, Keyboard, Refresh, Fullscreen, Back, Close) are now equalized to the same height.
• - ADDED: Template icons now searchable across 200,000+ icons

v2.2.358

OS Template Releases and Improvements

May 29, 2026

Added

• - ADDED: 7 new application templates ready to deploy: Vaultwarden (password manager), Uptime Kuma (monitoring), Nginx Proxy Manager, Portainer CE (Docker management), Gitea (self-hosted Git), Ghost (publishing), and Mattermost (team chat) — all with end-to-end SSL via Lets Encrypt, HSTS + security headers baked in, and auto-generated admin credentials surfaced in the credentials reveal modal.

Changed

• - CHANGED: Nextcloud template ships clean — new Nextcloud servers no longer show admin-overview warnings on first login (HSTS, security headers, mimetype migrations, and database indices applied during install)

v2.2.348

VM Stats Bug Resolved

May 27, 2026

Fixed

• - FIXED: Accounts that don't get charged (do-not-bill, invoice billing, partner trials) no longer see misleading 'Add a payment method' prompts on the Add Resources modal, VM deploy/cancel flows, edit-hardware modal, or White Label setup. These accounts now see a friendly 'no charge — managed by your service provider' notice or are routed cleanly to their invoice billing flow. Termination-fee charges on cancel also short-circuit cleanly instead of failing with 'No payment method on file.'

v2.2.347

VM Deployment Fix

May 27, 2026

Fixed

• - FIXED: Cloud deploy modal's Resource Budget now correctly shows cloud-only usage. Customers with Edge appliances were seeing inflated resource consumption (edge VMs were being summed against the cloud limit) and getting incorrectly blocked from cloud deploys. Both the modal warning and the server-side gate now mirror the cloud-vs-edge separation the Cloud Resources dashboard already used.

v2.2.328

Proposal improvements

May 23, 2026

Changed

• - CHANGED: Proposal page and PDF now show deposit terms when required, always display discount lines, and use 'Due at Signing' to make first-payment math clearer
• - CHANGED: Proposal page and downloadable PDF redesigned with a cleaner, more professional look — numbered sections, prominent 'Due at Signing' total, and modern typography

v2.2.322

Internal Improvements

May 21, 2026

Fixed

• - FIXED: Selecting newer Lead Types (GPU, Edge Command) on a Lead profile now saves correctly

v2.2.320

Cloud Networks Fix

May 20, 2026

Fixed

• - FIXED: Customer Cloud Networks 'Enable' + management actions no longer fail with '404 page not found'

v2.2.281

General Platform Improvements and Fixes

May 16, 2026

Fixed

• - FIXED: IaaS signup firewall size step now shows only the sizes available for the selected firewall template (Micro/Small/Medium/Large for MikroTik; Small/Medium/Large/X-Large for OPNsense), in the correct order.
• - FIXED: Firewall size names on signup and deploy screens now match whatever was typed in the admin Size Packages editor (no more silent 'xlarge → X-Large' rename). Custom size names flow through faithfully across customer signup, customer/partner deploy wizards, and admin customer provisioning.

v2.2.280

General Platform Improvements and Fixes

May 16, 2026

Added

• - ADDED: Hypervisor platform icons now display on each datacenter card during IaaS signup — at a glance you can see which platforms (HyperCore, Proxmox, NodeWeaver, Harvester, StorMagic) each datacenter supports.

Fixed

• - FIXED: IaaS signup now accepts every firewall size offered by the chosen firewall template. Selecting MikroTik CHR Firewall and Micro was incorrectly rejected because the validator hardcoded the allowed sizes; the catalog now drives what's accepted.

v2.2.275

VM Profile Improvement

May 16, 2026

Added

• - ADDED: VM tag input now suggests your existing tag names as you type

v2.2.271

VM Metrics History increase for all

May 13, 2026

Changed

• - CHANGED: VM Metrics free tier now includes 7 days of history (was 24 hours) — no upgrade required. Paid plans still start at 30 days for extended history.

v2.2.268

General Bug Fixes and Feature Improvements

May 12, 2026

Fixed

• - FIXED: Customer Backups page no longer shows a "Failed to communicate with the server" error after deleting a backup — the delete was succeeding but the success response wasn't being parsed correctly.
• - FIXED: Edge clusters now display the cluster name set on your hypervisor instead of a system-generated placeholder. Updates automatically on the next sync.
• - FIXED: Take Survey button on the partner dashboard no longer 404s — survey links now resolve correctly whether opened directly, from a portal-prefixed URL, or pasted from elsewhere.
• - FIXED: Customer Virtual Machines page: clicking between edge tabs now refreshes the CPU, RAM, and Storage tiles to show that specific cluster's resources instead of staying on the all-sites aggregate.
• - FIXED: Customer Virtual Machines: Edge Storage tile now rolls over to TB once you hit 1000 GB (e.g. 35583.67 GB now reads 35.58 TB).
• - FIXED: Customer Virtual Machines: List view now correctly filters VMs to the selected edge cluster tab (previously all rows would hide).
• - FIXED: Snapshots taken on edge clusters no longer incur a cloud storage charge — edge snapshots stay on your hardware, so the snapshot modal now shows a "No Charge — Edge Snapshot" tile and no billing is processed.
• - FIXED: Snapshot Schedules page now shows the proper edge cluster name in the "Sync from Server" dropdown and "Target Cluster" picker instead of the system-generated appliance hostname.
• - FIXED: DR Schedules page is now multi-edge aware — customers with multiple edge appliances can sync from each edge, pick a target cluster when creating schedules, and see VMs grouped by edge.

v2.2.267

Customer Nav Fix for Edge Licenses

May 12, 2026

Added

• - ADDED: Customer navigation now shows an Edge Command Licenses link under Infrastructure once subscribed — manage your licenses, view billing, and add more directly from the menu.

v2.2.266

General improvements to Edge

May 12, 2026

Added

• - ADDED: Edge Appliances page now has an Add Edge Subscription button — add additional Edge Command licenses to your account directly from the appliances list.

Fixed

• - FIXED: Edge Command live pricing preview now applies the partner tier discount for sub-tenants of partners (direct-customer pricing is unchanged at MSRP).

v2.2.256

Markerting Kit Fixes

May 8, 2026

Fixed

• - FIXED: Marketing Kit: "Why You Need a VPS" template now downloads correctly

v2.2.255

Edge Command Improvements for HA 01

May 5, 2026

Changed

• - CHANGED: Edge Command (E2CaaS) is now HA across the Cloud Command web fleet — every web server can reach every customer's edge appliance, eliminating the single-server bottleneck for VM consoles and hypervisor management traffic

v2.2.253

Edge Console Fixes and Improvements

May 5, 2026

Fixed

• - FIXED: VM console now survives Cloudflare load-balancer rotation and brief network blips — transparently reconnects with a fresh token instead of locking up

v2.2.252

Edge Agent Console Connecting fix

May 5, 2026

Fixed

• - FIXED: VM console connection on Edge Agent appliances was hanging at "Connecting to console..." — now routes through the agent's secure proxy

v2.2.249

Resource Center fixes

May 4, 2026

Fixed

• - FIXED: Resource Center downloads no longer create duplicate leads when the same person grabs multiple documents

v2.2.248

bug fix on loadbalancer

May 2, 2026

Fixed

• - FIXED: Traffic Management CF→Server RTT chart now shows closest healthy PoP (the latency your customers near the origin actually experience) instead of a random arbitrary PoP — fixed misleading 200ms readings; tooltip surfaces full p50/avg/max distribution

v2.2.243

Edge Continuous Improvements

May 1, 2026

Added

• - ADDED: Customer + Partner 'VM Migrations in Flight' monitor pages with stat tiles, filters, progress bars, and live activity timeline
• - ADDED: VM Migration wizard: launch from any HC VM detail page, pick destination with live feasibility chips, map NICs, confirm and submit. Plus Start/Cut over/Cancel action buttons on the migration detail page.

v2.2.242

Quick VM Deploy Bug Fix

Apr 30, 2026

Fixed

• - FIXED: Partner deploy wizard: VPS sub-tenants showed 'No datacenters available' if they hadn't deployed any VMs yet — IaaS pool-purchase gate was wrongly applied to per-VM VPS customers

v2.2.240

improvements

Apr 27, 2026

Added

• - ADDED: Cloud deploy (partner VPS, partner IaaS, customer cloud) now handles over-budget the same way Edge does — inline pool-bump for partners, inline 'Add resources & deploy' for direct customers, contact-your-provider for sub-tenants. All inside the same deploy modal: no second modal, no page reload, no lost form state.

v2.2.239

Maintenance Update

Apr 27, 2026

Changed

• - CHANGED: Direct customer Edge deploy: 'Add more resources' is now inline inside the deploy modal — three delta inputs (+cpu/+ram/+storage) + term selector + 'Add resources & deploy' button, all in one screen. No second modal, no page reload.

v2.2.237

More testing

Apr 27, 2026

Added

• - ADDED: Partner deploy: pool-exhausted state now shows an inline 'bump pool & deploy' UI instead of failing — partner adjusts the sub-tenant's allocation and the deploy continues automatically. Sub-tenants and direct customers see a 'contact your provider' or 'add more resources' CTA respectively, so deploys never dead-end.

v2.2.236

sand box env for new deployment

Apr 27, 2026

Fixed

• - FIXED: Partner deploy wizard now hides cloud datacenters where the sub-tenant has no purchased resources — Edge IaaS customers no longer see Cloudasys cloud datacenters they aren't subscribed to. Cloud IaaS customers only see DCs they've allocated resources at.

v2.2.235

Edge Continuous Improvements

Apr 27, 2026

Added

• - ADDED: Edge Command import wizard — VM cards on the Kanban board now show a live console screenshot when one's available, falling back to a soft OS-icon placeholder for powered-off or freshly-imported VMs. Cards stop looking like a spreadsheet and start looking like a real operations dashboard — partners can recognize each VM at a glance instead of squinting at name + IP.

Fixed

• - FIXED: Edge appliance profile — Cluster Nodes panel now explains WHY data is missing instead of a generic 'No node data available' message. Shows an amber warning panel with the actual reason ('Could not reach the HyperCore cluster — connection timed out…') so partners can distinguish 'cluster is down right now' from 'we just don't have data'. Also fixed a 403 on the cluster-nodes endpoint when a partner viewed a sub-tenant's appliance — partner-of-owner now passes the auth check, matching the appliance profile page behavior.
• - FIXED: Edge Command — renaming a customer (changing the sub-tenant slug) now automatically re-pushes the new HyperCore tags to every VM that customer owns on every edge appliance. Previously the tag string in HC stayed at the OLD slug until someone re-ran the import wizard. Re-push happens in a queued background job so the admin save doesn't have to wait for HC API calls.
• - FIXED: Edge Command import wizard — VM cards no longer mislabel everything as Windows Server '12. HyperCore's OS field is just a creation-time hint and is almost always stale on cloned/imported VMs, so the card label now trusts the VM NAME for version detail (matching '2022', 'ubuntu-20', 'win10', 'centos7', etc.) and falls back to a generic 'Windows' or 'Linux' family when the name doesn't reveal a version. Honest '—' when neither HC nor the name has a clue, instead of fake specifics.
• - FIXED: Partner can now deploy VMs to Edge appliances from the Manage → Create New VM dropdown for any sub-tenant — works for cloud-only, Edge-only, or both

Changed

• - CHANGED: Edge Command Smart Assign now has a Preview step. Clicking Preview annotates each VM card with a translucent purple overlay showing exactly which customer column it would move to — no actual moves until the partner clicks Confirm. Cancel clears the preview without changing anything. Removes the 'instant magic, hope it's right' anxiety on first use.
• - CHANGED: Partner customer badges now show distinct EDGE label (violet) and add a +EDGE chip when a customer has Edge access alongside cloud
• - CHANGED: Edge customers are now treated as Edge IaaS — Manage → Create New VM routes them through the IaaS deploy wizard with resource pool allocation, not the per-VM VPS wizard. Virtual Firewall step is skipped for Edge IaaS since those VMs run on the local LAN.

v2.2.234

Edge command continuous improvements

Apr 26, 2026

Added

• - ADDED: Edge appliance profile page now has an Organize VMs card in the sidebar, taking partners straight into the Kanban board for that appliance — same destination as the link on the Licenses page, just discoverable from anywhere you land on an appliance.

v2.2.233

Edge command UI Improvements

Apr 26, 2026

Fixed

• - FIXED: Edge Command — clicking 'Edge Overview' on the Licenses page (or an appliance name in the nav, or any other deep link to /customer/edge-appliances/{id}) now actually opens the appliance profile page. Previously every visit was hijacked into the import wizard whenever the wizard wasn't fully completed, making the appliance overview unreachable for partners mid-flow.

Changed

• - CHANGED: Edge Command nav restructured: 'Dashboard' renamed to 'Licenses & Billing' (which is what that page actually is); a new 'All Edge Appliances' link points at the operational fleet view; the 'My Infrastructure' / 'Customer Deployments' headings are now 'Internal Infrastructure' / 'Customer Edge Infrastructure'; and clicking any appliance in the dropdown takes you to its profile page (not back to the licenses table).
• - CHANGED: Edge Appliances index page now groups by ownership for partners: 'Internal Infrastructure' (appliances the partner runs themselves) and 'Customer Edge Infrastructure' (appliances deployed at sub-tenant sites). Each customer-deployed card shows the customer name above the appliance details. Direct customers see one combined list as before.
• - CHANGED: Edge Command 'Organize VMs' link is now reachable any time after the wizard's first sync completes, not only after the partner clicks Save & Finish. Lets partners hop back into the Kanban from the Licenses page even if they paused mid-flow.

v2.2.232

Edge command continuous improvements

Apr 26, 2026

Added

• - ADDED: Edge Command import wizard — concurrent-edit protection. When a partner admin opens the import or Manage VM assignments page, a soft lock is held against that admin. Another admin trying to save the same wizard at the same time gets a clear 'X is currently editing this import wizard' message instead of silently overwriting their work. Locks auto-expire after 5 minutes of inactivity, so a closed browser tab never strands the appliance.
• - ADDED: Edge Command — partners can now decommission an appliance from its detail page. Restores each VM's original HyperCore tags exactly as they were before the import, releases all VMs from their assigned customers, deletes the imported custom tags, and cleans up the auto-managed Internal pool. The appliance row stays as 'decommissioned' for audit. Confirmation requires typing the appliance hostname verbatim. Honors the wizard's day-one 'we restore tags exactly as they were' promise — previously promised but unimplemented.

Fixed

• - FIXED: Edge Command licenses page now keeps the License Key visible after the appliance is activated. Previously the activation code was cleared on first use, so partners couldn't see their own license key on the overview page after onboarding. Re-activation is still blocked separately, so retaining the code is display-only.

Changed

• - CHANGED: Edge Command import wizard — adding a customer inline now creates an in-memory draft (just like Smart Assign's auto-detected customer placeholders) instead of writing the customer to the database immediately. Refreshing the page mid-wizard cleanly discards both manually-added customers AND placeholders so there's never an orphaned half-set-up customer left behind. Materialization still happens atomically when the partner clicks Save & finish.
• - CHANGED: Edge Command overview — renamed the per-appliance action links: 'Manage VMs' is now 'Organize VMs' (clearer about the drag-drop reshuffling intent), and the right-hand 'Manage' link is now 'Edge Overview' (matches the destination page).
• - CHANGED: Edge appliance Connection Health card now splits the metrics into two clear sections: Cloud Link Tunnel (latency + packet loss) and Internet (latency + packet loss). Previously the page showed a merged 'Packet Loss' row that could read 100% even when the tunnel was up — that happens when ICMP probes through the tunnel are blocked but HTTPS heartbeats are getting through. The new layout shows each path separately and detects ICMP-blocked tunnels (0ms + ≥99% loss + agent reporting recently) so partners aren't alarmed by a path that's only blocking ping.
• - CHANGED: Edge Command import wizard — Save & Finish for clusters with 30+ VMs now queues the HyperCore tag-update step in the background instead of running it inline. The HTTP request returns immediately so the partner isn't blocked while the per-VM API calls finish; the agent reports back as tags actually land on the cluster. Smaller clusters keep the inline path for instant confirmation.

v2.2.231

Edge Improvements and bug fixes.

Apr 26, 2026

Added

• - ADDED: Edge Command — wizard completion now writes a partner.edge.import.completed entry to the activity log with the full per-customer VM distribution, total VM count, customer count, drafts materialized, and flushed-to-internal count. Compliance + future debugging.
• - ADDED: Partner dashboard — shows an amber 'N customers need setup' banner with a Complete setup CTA whenever a partner has any sub-tenants flagged as placeholder (auto-created from VM tags during Edge Command import, awaiting real contact info).
• - ADDED: Edge Command — when a new VM appears in HyperCore after the import wizard has completed, it now auto-routes to the partner's Internal pool with needs_assignment=false instead of sitting invisibly with needs_assignment=true. Logged with the routing decision so it's auditable.
• - ADDED: Edge Command — new 'Manage VM assignments' page that lets partners re-shuffle VMs to different customers without re-running the full import. Reachable from the Edge Command overview as a 'Manage VMs' link on each partner_multi_tenant appliance row whose wizard has been completed. Reuses the same Kanban board (drag/drop, Smart Assign, Internal pool, search, jump-to-customer) but stays on the page on save with a 'Saved' confirmation instead of finishing the wizard.

Fixed

• - FIXED: Edge Command import wizard — original HC tags now actually surface on the customer-facing VM detail page after Save & Finish. The wizard was preserving the data in virtual_machines.native_tags (JSON column, restorable on disconnect) but never promoting those originals into the vm_custom_tags table that the UI reads from. Save & Finish now creates a VmCustomTag row per (assigned_tenant, vm, original_tag), skipping the new tenant tag and the partner's own auto-tag so the customer sees their meaningful org tags (production / db / windows / etc.) — same behavior the direct-customer onboarding flow has had from day one. Backfilled INTERMOU's existing import in the same release.
• - FIXED: Edge IaaS resource totals (cpu/ram/storage limits) on customers no longer drift over time. VM resize and VM delete now auto-recompute the affected sub-tenant's limits via VirtualMachine model save/delete hooks. Tenant_id changes recompute BOTH the old and new owners.
• - FIXED: Edge Command — moving a VM between customers (e.g. re-shuffling assignments via the import wizard, admin reassign, etc.) now correctly transfers the VM's custom tag rows to the new owner. Previously they stayed pinned to the old tenant_id so the new customer's VM page showed zero original tags.
• - FIXED: Partner Billing → Transactions — clicking the invoice number on a partner's OWN invoice (where the transaction's tenant_id = partner.id) no longer 500's. The link was always routing through the sub-tenant invoice view, which fails verifyAccess() because the partner's parent_tenant_id is NULL (not its own id). Page now picks partner.account.invoice.view for own-invoices and partner.customers.billing.invoice.view for sub-tenant invoices. Caught by W.J.V Computers viewing invoice 76.

Changed

• - CHANGED: Edge Command import wizard — added a 'Jump to customer…' dropdown next to the search box so partners with many customers can scroll the Kanban board to a specific column without horizontal scrolling. Auto-rebuilds when a new customer column is added (Smart Assign apply, AJAX add customer, draft promote).

v2.2.230

Maintenance Update

Apr 25, 2026

Fixed

• - FIXED: Edge Command import wizard — Save & Finish now actually changes VM tags on HyperCore. The earlier fix had a hole where sub-tenants without a stamped default_hypercore_tag silently no-op'd the HC push (which was every customer created before that fix landed). The push step now deterministically computes and persists the tag (SLUG_ID-padded) for any sub-tenant missing one, so the HC tag write-back is reliable for both fresh and pre-existing customers.

Changed

• - CHANGED: Edge Command import wizard — Save & Finish now redirects to /partner/{slug}/virtual-machines instead of the Edge Command overview, so the partner lands on the VMs page they just organized.

v2.2.229

bug fixes

Apr 25, 2026

Fixed

• - FIXED: Edit Hardware modal on the partner VM profile no longer 500s with 'Undefined variable $availableCpu' for Edge IaaS customers. The modal's bucket-allocation math now treats Edge IaaS the same as Cloud IaaS (both are bucket-billed against cpu_cores_limit / ram_gb_limit) and pre-defaults all bucket variables so the partial can never crash on an unexpected service_category value.
• - FIXED: Edge Command import wizard — Save & Finish now pushes the new tenant tags back to HyperCore so the cluster's VM tags actually reflect the assignments. Previously CC's database was correct but every VM on the edge HC cluster still showed its old tags, leaving the partner with a divergent view. Per-VM HC failures are logged and skipped (the DB stays source-of-truth).

v2.2.228

ux improvements

Apr 25, 2026

Fixed

• - FIXED: Edge Command import wizard — Save & Finish no longer pops a 'Leave site? Changes you made may not be saved' browser dialog after the save succeeds. The unsaved-state guard wasn't being cleared before the success redirect, so the browser thought our intentional navigation was an accidental one. The save itself was always succeeding — only the dialog was misleading.

v2.2.227

contious improvements

Apr 25, 2026

Added

• - ADDED: Edge Command import wizard — Save & Finish now auto-computes Edge IaaS resource totals (cpu_cores_limit, windows_vcpu_limit, linux_vcpu_limit, ram_gb_limit, storage_gb_limit) for every customer that received VMs during the import. Partners get a real starting allocation snapshot per customer with zero manual work — derived directly from each VM's vcpu_count / memory_bytes / total_storage_gb / operating_system. Idempotent helper Tenant::recomputeEdgeResourceTotals() can be re-run any time the partner re-shuffles assignments. The /partner/{slug}/customers list now shows a teal 'Edge IaaS' badge for these customers (vs. purple 'IaaS' for Cloud IaaS, blue 'VPS') with a vCPU · RAM · Disk subtotal under the badge so the partner can eyeball each customer's footprint at a glance.

v2.2.226

imrpovements

Apr 25, 2026

Fixed

• - FIXED: Edge Command import wizard — page-load 500 (Duplicate entry 'INTERMOU1' for key 'tenants_slug_unique') after a partner had previously cleaned up sub-tenants. Slug-dedup loops on the Internal pool and placeholder helpers now check soft-deleted rows too, since the DB unique index ignores deleted_at.
• - FIXED: Edge Command import wizard — Smart Assign now correctly proposes draft customers from VM tag clusters when the partner has no existing customers. The Internal-pool fallback was greedily claiming every unassigned VM before cluster detection got a turn, hiding the cluster proposals. Order is now: (1) existing-customer match, (2) cluster detection → draft customers, (3) Internal pool for the rest.

v2.2.225

Edge Command Import UX Improvements

Apr 25, 2026

Added

• - ADDED: Edge Command import wizard — Smart Assign now detects customer clusters from VM tags + name prefixes when the partner has zero customers yet. Creates draft (placeholder) customer columns on the Kanban board styled amber, with a pencil icon that opens a modal to fill in real company / contact info. NOTHING is written to the DB until the partner clicks Save & finish — placeholder Tenant rows are materialized atomically alongside the VM assignments. Filters out generic ops tags (production, linux, backup) and the partner's own default_hypercore_tag. The /partner/{slug}/customers list shows an amber 'Needs setup' badge on placeholder customers so they're easy to find and complete.

Fixed

• - FIXED: Edge Command Internal pool — sub-tenant slug now follows the project's standard 8-char-uppercase convention (e.g. INTERMOU1) instead of the lowercase Laravel default (intermountain-msp-internal). Existing pools were patched in place during the migration.

v2.2.224

improved display

Apr 25, 2026

Added

• - ADDED: Edge Command import wizard — auto-creates a '{Partner Name} — Internal' sub-tenant per partner so VMs that don't belong to a real customer (RMM appliances, templates, partner's own boxes) have a real owner. Renders as a distinct sky-blue column on the Kanban board, gets an 'Internal' badge on the partner Customers list, and Smart Assign falls back to it for unmatched VMs. Save & finish now sweeps any leftover unassigned VMs into Internal automatically — no more 'X VMs still need a customer' block. Wizard page width bumped to 1600px to fit more customer columns at once.

v2.2.223

new import wizard ux

Apr 25, 2026

Changed

• - CHANGED: Edge Command import wizard — new Kanban-style VM assignment UX with drag/drop, smart-assign banner (auto-matches VM names like 'HVSC-*' to customers), live per-customer tallies, and a single Save & Finish button. Eliminates the old table+dropdowns and the 'finish without saving' UX hole.

v2.2.222

Maintenance Update

Apr 25, 2026

Fixed

• - FIXED: Edge Command import wizard — Add Customer no longer fails with 'Column country cannot be null' when the partner's address fields are populated; sub-tenant shell now inherits city/state/postal/country from the partner (with US as final fallback)

Changed

• - CHANGED: Hide Payment Method banner on Partner Dashboard for credit-card customers (now shown only for invoice/NET-terms accounts)

v2.2.221

more edge command fixes

Apr 24, 2026

Fixed

• - FIXED: Adding a customer inside the Edge Command import wizard now happens inline without reloading the page - any VM assignments already picked stay put

Changed

• - CHANGED: Edge Command import wizard simplified to one page - add a customer inline from the same screen, VM assignment grid right below, no more multi-step ceremony

v2.2.220

Maintenance Update

Apr 24, 2026

Fixed

• - FIXED: Edge Command import wizard's Assign VMs step now loads for partner multi-tenant clusters as intended (was scoped to the wrong deployment mode) and tells partners with no customers yet to create them first

v2.2.219

more updates

Apr 24, 2026

Added

• - ADDED: Edge Command import step 1 now captures every VM's existing cluster tags to a protected record before anything else happens - the authoritative source for disconnect-and-restore

Security

• - SECURITY: Edge Command connect-hypervisor no longer mass-retags VMs on partner clusters - protects customer attribution on multi-tenant hardware

v2.2.218

route fix

Apr 24, 2026

Fixed

• - FIXED: Edge Command import wizard now loads correctly under the partner URL structure instead of erroring on the appliance argument type

v2.2.217

edge command wizard fix

Apr 24, 2026

Fixed

• - FIXED: Edge Command auto-opens the import wizard after first activation instead of leaving the user on a blank appliance profile

v2.2.216

Maintenance Update

Apr 24, 2026

Added

• - ADDED: Built and published DEV-targeted Edge agent v3.2.14 qcow2 that actually calls home to the DEV environment instead of PROD

Fixed

• - FIXED: Edge Command agent download now serves the environment-matched image - DEV gets the DEV-built agent, PROD gets the PROD-built agent, no more cross-env activation failures
• - FIXED: Signup step 8 download button is now a real link to the agent image (was a greyed-out placeholder saying 'download link will be emailed')

v2.2.215

Maintenance Update

Apr 24, 2026

Fixed

• - FIXED: Edge Command activation no longer fails with 'missing ZT config' - cc_gateway_ip is now derived from the tenant's ZT network CIDR at appliance create time

v2.2.214

Maintenance Update

Apr 24, 2026

Fixed

• - FIXED: Partners can now open the Edge Command appliance page to download the agent and activate - previously the link silently redirected to the partner dashboard

v2.2.213

fixes

Apr 24, 2026

Fixed

• - FIXED: Manage button on the partner Edge Command overview now opens the appliance page instead of doing nothing

v2.2.212

Maintenance Update

Apr 24, 2026

Fixed

• - FIXED: Signup revisit no longer destroys a completed signup to free the session cookie slot - new signup gets a fresh session id and completed records stay intact
• - FIXED: Silent provisioning errors in signup step 8 now surface in logs and the signup's provisioning log instead of leaving the user with a half-configured account

v2.2.211

Maintenance Update

Apr 24, 2026

Fixed

• - FIXED: Fixed a signup redirect loop caused by a stale session cookie - starting over now works cleanly after a previous completed signup

v2.2.210

fixes

Apr 24, 2026

Fixed

• - FIXED: Signup wizard now recovers gracefully from a stale session - deleting an old signup and starting over no longer 500s on a duplicate session_id

v2.2.209

signup rout issue fixed

Apr 24, 2026

Fixed

• - FIXED: Edge Command signup completion route now registered - partner and customer Edge signups land on the 'your account is ready' screen instead of a Route not defined error

v2.2.208

Edge Command Signup Process changes

Apr 24, 2026

Added

• - ADDED: Coupon codes work on the signup form too - apply at /signup/configuration and save instantly with the same fixed-price lock as the in-portal flow
• - ADDED: Edge Command coupon model unit tests and sub-tenant creation contract tests to lock in the anti-Cloudasys-attachment safeguards

Fixed

• - FIXED: Edge Command activation invoice email now fires only after the subscription transaction commits, so a transient mail-system hiccup can't leave the tenant half-subscribed

Changed

• - CHANGED: Edge Command signup completion now says 'Your account is ready' with a 'Set up my account' button that takes you straight to password setup
• - CHANGED: Edge Command coupon admin moved to a dedicated page at Billing - Edge Command Coupons - supports generic promo codes and single-use single-tenant coupons

v2.2.207

Edge command signup flow improvements and fixes

Apr 23, 2026

Changed

• - CHANGED: Removed white-label option from signup - tenants enable it later from the portal to keep the signup path focused
• - CHANGED: Renamed customer-facing ZeroTier references to Cloud Link across signup, partner Edge Command page, and DR alert emails

v2.2.206

Edge Command Partner signup workflow fix

Apr 23, 2026

Fixed

• - FIXED: Edge Command signup pricing now pulls live from the rate card - admin changes go live without a code deploy

v2.2.205

Edge Command Partner Signup flow

Apr 23, 2026

Added

• - ADDED: Partner Edge Command nav is now a dropdown listing all partner and customer appliances with live status indicators
• - ADDED: Customers see Edge Command Appliances in their Infrastructure menu once subscribed, or a Subscribe link when not
• - ADDED: Dashboard banner prompts customers and partners to finish Edge Command setup with the license key ready to copy
• - ADDED: Edge Command import wizard walks customers and partners through VM discovery, tag handling, customer assignment, and a feature tour after first activation
• - ADDED: New MSPs can subscribe to Edge Command and their partner account in one signup - defaults to Bronze tier with automatic upgrades as MRR grows

v2.2.204

Edge Command Updates

Apr 23, 2026

Changed

• - CHANGED: Edge Command partner overview tables streamlined - removed billing detail columns that belong on per-license detail page

v2.2.203

Edge Command System Improvements

Apr 23, 2026

Added

• - ADDED: Edge Command self-serve subscription for direct customers: sales landing page, subscribe form with CPU slider + term selector + coupon support
• - ADDED: Edge Command partners can now subscribe for their customers too - mode picker on signup with inline customer creation + partner margin pricing

Changed

• - CHANGED: Edge Command coupons are now generic at creation, binding to the first claiming tenant on redemption
• - CHANGED: Partner Edge Command subscribe flow rebuilt on the unified EdgeCommandProvisioner - same reliable core as the customer signup path

v2.2.171

bug fix and GA Fixes

Apr 19, 2026

Fixed

• - FIXED: Deleting a trial/test customer no longer returns a 500 error after the deletion completes — the post-delete redirect page now renders cleanly

v2.2.170

Bug Fix and GA Updates

Apr 19, 2026

Fixed

• - FIXED: Delete Customer verification email link now goes to the right page instead of returning a 404 — the email was generating an outdated URL path

v2.2.166

Blog updates and improvements

Apr 18, 2026

Added

• - ADDED: Blog is now linked from the main cloudasys.com site navigation and footer so visitors can actually find it.

Fixed

• - FIXED: Blog hero image now positions 25% from the bottom so the subject stays in frame on wide displays.

v2.2.165

public blog bug fix for audio

Apr 18, 2026

Fixed

• - FIXED: Public blog audio player now displays the article's full duration on page load instead of showing 0:00 / 0:00 until you press play.

v2.2.164

Blog Improvements v2

Apr 18, 2026

Added

• - ADDED: Blog now uses the live navigation and footer from cloudasys.com automatically. Any update to the marketing site's nav menu or footer links appears on the blog pages within an hour, no manual sync required.
• - ADDED: Blog listing now shows view count and audio play count on each article card so you can see at a glance which pieces are connecting with readers.

Changed

• - CHANGED: Blog listing cards now show the article's social flyer as the thumbnail when one has been generated, with a square aspect ratio that fits the brand flyer layout cleanly. Featured images remain the fallback for articles without a flyer. Added a proper hero image to the Cloudasys Blog header.

v2.2.158

Blog Improvements

Apr 18, 2026

Added

• - ADDED: Blog articles now offer an audio narration — click Listen to this article at the top of any published post to hear a natural-sounding read generated by ElevenLabs. Great for IT folks who want to catch up on articles while they work.
• - ADDED: Blog articles with audio narration now include schema.org AudioObject + SpeakableSpecification — helps Google surface them in voice search and podcast results.

v2.2.153

Blog Introduction

Apr 16, 2026

Added

• - ADDED: New Cloudasys blog at cloudasys.com/blog with SEO-optimized articles, categories, reader ratings, and related post suggestions
• - ADDED: Blog broadcast emails — send any published article to leads, customers, or both with tracked opens, clicks, and one-click unsubscribe
• - ADDED: Blog now hosted at cloudasys.com/blog with matching site chrome (nav, footer, colors, fonts) — native SEO on the main marketing domain

v2.2.152

VM Profile Page Improvements

Apr 15, 2026

Added

• - ADDED: VM detail pages show a live screenshot of the running console — refreshed automatically, falls back to OS logo when stopped or unavailable, gated by console access permission
• - ADDED: Sleeping Windows VM displays now wake automatically before screenshot capture, so locked or screen-saver-blanked VMs still get thumbnails on detail pages

Fixed

• - FIXED: VM detail pages no longer hang when the cluster is unreachable — pages now load in seconds with locally-cached data instead of hanging for minutes waiting on dead API endpoints
• - FIXED: VM detail pages no longer hang or time out when a cluster is unreachable — every VM lifecycle API call now fails in 5 seconds instead of 135, and profile pages probe the cluster with a fast TCP check before making any API call

v2.2.151

Maintenance Update

Apr 14, 2026

Fixed

• - FIXED: HyperCore cluster UI proxy no longer hits 429 rate limits during login — the throttle was too low for a single page load

v2.2.144

Bug Fixes

Apr 12, 2026

Fixed

• - FIXED: Edge Command monthly billing no longer crashes for customers who signed up through /signup — the billing service now correctly handles Edge Command–only tenants (no main IaaS/VPS subscription)

Changed

• - CHANGED: Edge Command signup now only offers HyperCore / Scale Computing. Proxmox, Harvester, and NodeWeaver show as Coming Soon until their integrations are ready.

v2.2.143

Protection Upgrades and Feature Enhancements

Apr 12, 2026

Added

• - ADDED: DRaaS supports multiple buckets per customer — one per edge site in different regions
• - ADDED: Invoice DRaaS line items now show recovery region and storage size
• - ADDED: Recovery Storage sidebar shows each DRaaS bucket by region with its own usage bar
• - ADDED: DRaaS Subscription card on Disaster Recovery page now shows the recovery region
• - ADDED: Add DRaaS Plan button on Disaster Recovery page — subscribe to additional recovery regions for the same edge site
• - ADDED: Applications tab on Deploy to Cloud wizard — browse and deploy application templates (PostgreSQL, MySQL, WordPress, CloudPanel, etc.) alongside Linux and Windows OS templates
• - ADDED: Snapshot Schedules page under Protection → Snapshots — create local-only snapshot schedules with no replication
• - ADDED: Snapshot schedule cost preview — when applying a schedule to a cloud VM the Apply modal now shows the estimated monthly cost based on VM size, snapshot frequency, and retention. Edge VMs show free.
• - ADDED: Snapshot Schedule card on VM profile — shows when a VM is attached to a local snapshot schedule with schedule name, frequency, retention, cluster, and billing status. Edge VMs show Free; cloud VMs show Billable.

Fixed

• - FIXED: DRaaS signup now creates your storage bucket subscription automatically
• - FIXED: DRaaS subscription billing dates now advance correctly each monthly cycle
• - FIXED: Customer VM deploy wizard now shows multi-purpose clusters — clusters that serve both IaaS and DRaaS workloads were incorrectly hidden from the customer VM deploy picker, showing a misleading "No cloud resources provisioned yet" error
• - FIXED: Replicated VMs (DRaaS) now correctly hidden from customer VM lists — replica copies on recovery clusters no longer appear alongside your real VMs or count against compute quotas
• - FIXED: DRaaS bucket storage usage now reflects actual replica + snapshot storage consumed at the recovery region, replacing the 0 GB display that never updated
• - FIXED: System-generated "Replication Setup" snapshots now hidden from the VM profile and no longer billed — these are created automatically by HyperCore when replication starts and shouldn't count as customer snapshots
• - FIXED: DRaaS-scheduled snapshots no longer appear in the VM snapshots list or incur per-snapshot charges — these snapshots are part of your DRaaS replication schedule and already covered by the DRaaS bucket subscription
• - FIXED: VMs that already have a snapshot schedule assigned are now hidden from the Apply Schedule and Protect VM dropdowns — HyperCore only allows one schedule per VM, so showing already-scheduled VMs would silently overwrite their existing assignment
• - FIXED: Schedule changes (assign / unassign / disable replication) now update Cloud Command immediately without waiting for the next HyperCore sync cycle
• - FIXED: VMs with Snapshot Schedules list on the Snapshot Schedules page now populates — previously the table was empty even after applying a schedule to a VM. Added a Remove action to unassign schedules from VMs.

Changed

• - CHANGED: DRaaS supports multiple recovery regions per edge site for geo-redundancy
• - CHANGED: Protection menu reorganized into Backups, Disaster Recovery, and Snapshots sections
• - CHANGED: Backup Schedules page renamed to DR Schedules and moved under the Disaster Recovery section
• - CHANGED: Snapshot schedules are now classified as DR or Local — each type has its own management page
• - CHANGED: Snapshot Schedules available for cloud-only customers — create local snapshot schedules for cloud VMs without needing an Edge Command appliance
• - CHANGED: Multi-edge DR schedule support — schedules now show which edge site they belong to, and multi-edge tenants see schedules from all their edge appliances
• - CHANGED: Snapshot assignment is now matched to VM's cluster — you can only assign a schedule to a VM if the schedule lives on the same cluster as the VM (HyperCore constraint)

v2.2.142

Edge Command DRaaS Enhancements and Fixes

Apr 12, 2026

Added

• - ADDED: Customer DRaaS Enable Wizard — guided 5-step setup with storage recommendation, datacenter selection, pricing, real-time deploy progress
• - ADDED: Customer Backup Schedules page — create, view, edit, delete replication schedules with recurrence rule builder and human-readable frequency display
• - ADDED: Protect VM — enable disaster recovery replication for any VM by assigning a backup schedule
• - ADDED: Disaster Recovery status card on VM detail page — replication status, schedule, sync progress, retention policy
• - ADDED: Recovery Storage usage card — plan, pricing, used/total storage with progress bar, replicated VM count

v2.2.135

Self-Service Spring Cleaning

Apr 9, 2026

Added

• - ADDED: Edge ISO Library — browse curated OS ISOs and deploy them directly to your edge clusters with one click
• - ADDED: Edge ISO Library — agent-based deployment now end-to-end working: customer clicks Deploy, agent downloads from CC and uploads to local hypervisor in seconds with live progress tracking
• - ADDED: Edge ISO Library — upload custom or proprietary ISOs directly from your browser to your edge appliance over LAN (multi-GB files in seconds, never pass through Cloud Command)
• - ADDED: Edge agent v3.2.9 — bundles signed self-update support, custom ISO upload over LAN, native readyForInsert PATCH, and 15-second command poll interval
• - ADDED: Edge ISO Library — custom ISO upload now goes through Cloud Command (no R2 storage cost): browser uploads to CC over HTTPS, CC streams the file to the edge agent over ZeroTier, agent streams to your hypervisor. No certificate prompts, no temp storage anywhere.

Fixed

• - FIXED: Edge ISO deployments — CC now auto-finalizes uploaded ISOs on the cluster so they appear immediately in your HyperCore library
• - FIXED: Edge ISO Library — orphan custom-upload deployments are now auto-cleaned: the modal cancels the deployment record on any upload failure, and a server-side sweeper runs every 5 minutes to catch tabs that close mid-upload
• - FIXED: Partner-level subscriptions like White Label are now correctly included in the recurring monthly billing cycle
• - FIXED: Signup billing — Stripe customer ID, payment method, and card details now correctly transfer to the tenant record on deal-based signups (was leaving direct customers with no payment method on file)
• - FIXED: Signup billing — Next billing date is now correctly set 1 month after signup (was incorrectly skipping a month due to a double-advance bug, causing a 52-day first cycle)

v2.2.115

Authentication & Session Timeout Improvements

Apr 3, 2026

Added

• - ADDED: Configurable session timeout per tenant with optional user-level overrides and idle warning modal

Fixed

• - FIXED: Sessions no longer stay alive indefinitely from background polling — real idle timeout now enforced

v2.2.87

General Bug Fix

Mar 29, 2026

Fixed

• - FIXED: Survey banner no longer appears twice when multiple users at the same company received the survey

v2.2.64

Maintenance Update

Mar 27, 2026

Fixed

• - FIXED: Marketing template logo size and tagline controls not working on Brandy-generated templates

v2.2.58

Cloud Networks Deployment Partner Hot Fix

Mar 25, 2026

Fixed

• - FIXED: Cloud Networks enable button failing for partners and admins with generic error

v2.2.48

Security Hardening & Platform Protection

Mar 22, 2026

Fixed

• - FIXED: Payment methods page navigation dropdown now works correctly

Security

• - SECURITY: Comprehensive platform security hardening — improved authentication, session management, and data isolation across all services

v2.2.47

Partner MRR Tiering Hot Fix 4

Mar 22, 2026

Added

• - ADDED: Partner tier page now shows Billed At discount rate and Next Billing date per customer

v2.2.46

Partner MRR Tiering Hot Fix 3

Mar 22, 2026

Fixed

• - FIXED: Partner tier evaluation now correctly includes all sub-tenant services in MRR calculation

Changed

• - CHANGED: Guaranteed tier now acts as a floor — partners can still be promoted to higher tiers when MRR qualifies

v2.2.45

Partner MRR Tiering Hot Fix 2

Mar 22, 2026

Fixed

• - FIXED: Partner tier page showing incorrect MSRP MRR, profit margins, and progress bar due to billing filter excluding sub-tenant services

v2.2.43

Customer Surveys, Server Monitoring & Platform Hardening

Mar 22, 2026

Added

• - ADDED: Ticket notification badge on Support menu for customers and partners

Fixed

• - FIXED: Backup completion email now shows duration as '31m 40s' instead of '31.666667 minutes'

v2.2.42

Partner MRR Tiering Hot Fix 1

Mar 21, 2026

Fixed

• - FIXED: Base tier example on partner portal now shows correct MRR within the base range

v2.2.41

Infrastructure Monitoring, Partner Permissions & Backup Tools

Mar 21, 2026

Added

• - ADDED: Failed backup job detail modal with full error message on partner backup page
• - ADDED: One-click support ticket creation from failed backup jobs with pre-filled details
• - ADDED: Clear all failed jobs button on partner backup page

v2.2.38

Marketing Enhanced Analytics for Partners

Mar 20, 2026

Added

• - ADDED: Partner tracking page: date range filtering, activity trend chart, time-of-day and day-of-week insights

v2.2.32

Media Kit Improvements & New Viewer

Mar 20, 2026

Added

• - ADDED: Marketing Kit: From Reseller to Provider white paper template
• - ADDED: Marketing Kit: "From Reseller to Provider" white paper — MSP partner recruitment guide with E2CaaS
• - ADDED: Marketing Kit: Resources tab for partner reference documents (view-only, internal use)
• - ADDED: Marketing Kit: Read-only document viewer for reference materials

v2.2.27

Marketing Kit Multipage Doc Viewer For White Papers and More

Mar 19, 2026

Added

• - ADDED: Multi-page document viewer on share pages — page navigation, keyboard arrows, mobile swipe for white papers and datasheets
• - ADDED: Share page social buttons — visitors can reshare on Facebook, LinkedIn, X, WhatsApp, Email

v2.2.19

Media Kit improvements and bug fixes

Mar 19, 2026

Added

• - ADDED: Social media sharing for Marketing Kit — share on Facebook, LinkedIn, X, Threads, Reddit, Pinterest, WhatsApp, Email, and Instagram

Fixed

• - FIXED: QR code links on marketing materials now work reliably for whitelabel partners
• - FIXED: Custom URL option in Marketing Kit now shows text input with validation
• - FIXED: Color picker now syncs with hex text input on Marketing Kit preview
• - FIXED: Email now displayed in footer of all marketing templates

Changed

• - CHANGED: Marketing Kit overrides section now includes tagline, email, and phone

v2.2.10

E2CaaS Continued Improvements & Customer Portal Features

Mar 18, 2026

Added

• - ADDED: E2CaaS customers can self-provision cloud resources from the Virtual Machines page with automatic billing and partner notification
• - ADDED: Customer VM page shows Combined/Edge/Cloud tabs for E2CaaS customers with edge appliance resource stats
• - ADDED: Cloud upsell panel on customer VM page when no cloud subscription — Extend to the Cloud

v2.2.9

Marketing Kit Enhancements and Reports

Mar 17, 2026

Added

• - ADDED: Marketing Kit template favorites — heart icon to pin favorite templates with dedicated Favorites tab
• - ADDED: Email notification to partners when new marketing templates are published
• - ADDED: Marketing Kit conversion funnel analytics — track QR scans to leads to signups per template with conversion rates
• - ADDED: Marketing Kit re-download from download history — regenerate any previously downloaded template with the same customizations
• - ADDED: Marketing Kit template favorites — star icon to pin templates with Favorites filter tab
• - ADDED: Marketing Kit conversion funnel on QR Tracking — scans to leads to signups per template with rates
• - ADDED: Marketing Kit re-download from download history with saved customizations

v2.2.8

DRaaS Fixes, Marketing Kit Improvements

Mar 17, 2026

Added

• - ADDED: Marketing Kit White Label upsell banner for non-WL partners — dismissible promotion to upgrade
• - ADDED: Marketing Logos tab on White Label settings — upload high-resolution light and dark logo versions for marketing materials (datasheets, social ads, white papers)
• - ADDED: Marketing Kit per-partner branded thumbnails — auto-generated on first visit with progress screen
• - ADDED: Marketing Logos tab on White Label settings — high-res light and dark logo uploads for marketing materials

Fixed

• - FIXED: Marketing Kit QR code destination now defaults to partner signup page instead of custom URL

v2.2.2

Portal Improvements & Communication Settings

Mar 12, 2026

Added

• - ADDED: Partners can set default deploy-later preference — pre-checks Create account only option in New IaaS/VPS Customer modals

Fixed

• - FIXED: 419 Page Expired error when logging in with MFA after session timeout
• - FIXED: Expired trial accounts are now properly deactivated to prevent login and system emails
• - FIXED: KB article image upload broken — editor returned error when uploading images

Changed

• - CHANGED: Navigation reorganized — Account dropdown renamed to Settings, Support links consolidated into Support dropdown with Knowledge Base access
• - CHANGED: Settings page sidebar reorganized with section headers (Personal, Company, Billing, Logs) — layout adapts for partners, direct customers, and sub-tenants

v2.2.1

VM Profile page bug fix

Mar 12, 2026

Fixed

• - FIXED: Customer VM detail page error caused by corrupted template syntax in backup delete button

v2.2.0

Billing & Partner Portal Enhancements

Mar 11, 2026

Added

• - ADDED: Per-user and per-organization timezone preferences with Application Settings page
• - ADDED: Per-user and per-organization timezone preferences with Application Settings page
• - ADDED: Expanded country list from 60 to 183 countries — full coverage of Africa, Americas, Asia, Europe, Middle East, and Oceania
• - ADDED: Expanded backup scheduler timezone support — 67 world timezones grouped by region across all portals
• - ADDED: Business Address field on partner signup form — toggleable by partner, uses Google Places autocomplete
• - ADDED: Configurable signup page heading text for partners
• - ADDED: Inbound lead detail view with full contact, address, service type, notes, IP intelligence, and fraud scoring
• - ADDED: Lead-to-customer conversion — convert inbound leads to VPS or IaaS sub-tenants with one click
• - ADDED: Generate Quote from lead — pre-fills the sales profitability calculator with lead data
• - ADDED: Partner inbound lead email notification with configurable recipients in Signups settings
• - ADDED: IaaS Configure Resources wizard for deploy-later tenants — partners can provision resource limits, VLAN, subscription, and billing
• - ADDED: Invoice PDF and web view show partial payment details — credits applied, payment method, and balance due

Fixed

• - FIXED: Custom domain login page showing stale branding after partner updates white-label settings
• - FIXED: Custom domain returning 404 due to cached failed domain lookups
• - FIXED: Partner signup form errors — missing lead source enum value and incorrect owner notification query
• - FIXED: White-label Signups tab not showing as active when selected
• - FIXED: Invoice email missing recipient name, billing period, and showing $0.00 amount
• - FIXED: Sub-tenant invoices assigned incorrectly
• - FIXED: Invoice PDF Bill To missing customer address and showing incorrect discount labels
• - FIXED: Customer VM detail page error caused by corrupted template syntax in backup delete button

Changed

• - CHANGED: All date/time displays across the platform now automatically convert to user preferred timezone — billing dates always display in Denver HQ time
• - CHANGED: Application timezone converted from Mountain Time to UTC — all timestamps now stored in UTC
• - CHANGED: All date/time displays auto-convert to user's preferred timezone — billing dates display in Denver (HQ) time for admins, customer timezone for customers
• - CHANGED: Custom domain SSL provisioning shows real-time progress with auto-polling instead of immediate link
• - CHANGED: Partner navigation menu reorganized with section headers — Manage, Account, and Sales dropdowns
• - CHANGED: Partner signup page redesigned with wider 2-column layout
• - CHANGED: Inbound lead archive now uses confirmation modal instead of browser dialog

v2.1.10

Quick Bug Fixes

Mar 10, 2026

Fixed

• - FIXED: Email uniqueness not enforced on VPS sub-tenant creation and signup wizard — duplicate accounts could be created
• - FIXED: Partner Manage Users modal now checks email uniqueness in real-time before submission

v2.1.8

International Address Support & Billing Enhancements

Mar 10, 2026

Added

• - ADDED: Connection speed test in About Cloud Command modal — measures download, upload, latency, jitter, and connection quality to Cloud Command servers
• - ADDED: Connection test diagnostics logging — results saved to database for admin troubleshooting
• - ADDED: Connection test quality rating now includes a brief explanation of what factors contributed to the rating
• - ADDED: Disk space utilization tracking and historical graph on VM metrics page — shows used vs provisioned over time
• - ADDED: Restore from Snapshot now includes public IP address reservation and billing for VPS customers
• - ADDED: New IaaS Tenant and New VPS Tenant buttons on partner Customers page
• - ADDED: International address support with Google Places autocomplete across all portals
• - ADDED: International address input with Google Places autocomplete across all signup, customer, partner, and admin forms

Fixed

• - FIXED: Platform Status link in About modal returned 404 for partner users
• - FIXED: Two-Factor Authentication page returning 404 for partner portal users
• - FIXED: Restore from Snapshot billing now uses centralized processCharge() for proper invoice creation, credit handling from parent partner, and payment processing
• - FIXED: VM disk sizes displayed incorrectly (e.g. 64 GB disk showing as 68.72 GB) due to decimal vs binary byte conversion in disk size accessor
• - FIXED: Add Network modal showing all datacenters instead of only customer-accessible ones

Changed

• - CHANGED: Removed term commitment slider from partner Restore from Snapshot (partners do not use term commitments)
• - CHANGED: Restore from Snapshot modal now shows transparent dual pricing for partners — partner cost, customer resale price, margin, and annual projections

v2.1.7

Partner Sales Tool Fix

Mar 7, 2026

Fixed

• Partner addon pricing not saving on Sales Tool pricing page

v2.1.5

About Modal & Alert Improvements

Mar 6, 2026

Added

• - ADD: "About Cloud Command" modal accessible from user dropdown on all portals (except sub-tenant). Displays version, server, datacenter, platform health, account info, and support contact.

v2.1.2

Platform Reliability & Monitoring

Mar 5, 2026

Added

• - Internet 30-day history bar on platform status pages
• - Partner access to customer platform status page

v2.0.0

Edge & Platform Evolution - Cloud Command 2.0

Feb 19, 2026

Cloud Command 2.0 introduces Edge-to-Cloud as a Service (E2CaaS) and Disaster Recovery Services (DRS), extending your infrastructure management from the datacenter to the edge. This release also delivers a complete overhaul of the email and billing systems, white-label brand customization, and a new partner tier program. Across the platform, dozens of reliability fixes, security improvements, and UI modernizations make Cloud Command faster and more polished than ever.

Added

• - Edge-to-Cloud as a Service (E2CaaS) — manage edge appliances with shipping, activation, monitoring, and network
• - Disaster Recovery Service (DRS) — edge replication framework with failover drills and automated snapshot management
• - White-label brand color customization with live preview
• - Custom domain support for white-label partners
• - Smart backup plan selection modal with quota-aware recommendations
• - VPS/IaaS-specific signup embed codes for partner websites

Fixed

• - Trial conversion now cascades correctly to partner sub-tenants
• - Virtual keyboard special characters and screen overlap in VM console
• - Trial banner showing incorrect day count for extended trials

Changed

• - Expanded granular permission checks across all Partner Portal controllers
• - Expanded password special character validation rules

Security

• - Added permission checks to VM page action buttons
• - Added granular permission checks to Customer Cloud Networks controllers

v1.8.0

Cloud Networks with ZeroTier REAL SDWAN

Jan 6, 2026

Added

• -ADDED: Cloud Networks feature powered by ZeroTier for private virtual networking
• -ADDED: Self-service device management in Customer and Partner portals
• -ADDED: Per-device billing with automatic proration
• -ADDED: Secure network deletion with email verification
• -ADDED: Admin configuration enhancements for new integration

Changed

• -CHANGED: Billing system extended to support ZeroTier device addon pricing
• -CHANGED: Activity logging expanded for cloud networks events

v1.7.5

Minor Accounting System Updates

Jan 6, 2026

Little changes to Customer facing systems. Majority of the changes are internal accounting related.

Fixed

• -FIXED: Customer dashboard display discrepancy due to IP addresses not being included in pricing.

Changed

• -CHANGED: Backend billing system was overhauled to be more reliable and account for future services.

v1.7.4

Customer and Partner Permissions Granularity Update

Jan 5, 2026

Changed

• Permissions are now granular. To manage go to "Account Settings" Manage Roles.

v1.6.2

Bug Fixes & Security Improvements

Dec 29, 2025

Fixed

• -FIXED: Add resources bug resolved for customers migrated from pervious system

v1.6.1

Template System Update

Dec 26, 2025

Fixed

• -FIXED: Min Disk size requirement bug in template system

v1.6.0

Huge 2025 Year End Updates

Dec 26, 2025

Added

• -ADDED: WebSocket keepalive mechanism for VNC console connections to maintain long-running sessions
• -ADDED: Virtual keyboard for mobile - Added a full keyboard overlay with special characters and key combos Supports Paste to console
• -ADDED: Partners can now deploy a Virtual Firewall to a IaaS tenant if they previously didnt have one or if the Virtual Firewal was deleted for any reason
• -ADDED: Better 404 Page with Redirect to dashboard
• -ADDED: Partners/MSP admins have the ability to eanble a support form that emails their desired email address
• -ADDED: VPs | IaaS | DRaaS badge to customer navigation drop down under customers name / avatar
• -ADDED: White Label feature for Favicon is now possible giving partners / MSPs the ability to upload their branded icon to Cloud Command

Fixed

• -FIXED: Ticket Display - Fixed error when viewing tickets with system-generated messages
• -FIXED: Email Notifications - Fixed ticket email templates to handle system-generated content correctly
• -FIXED: Profile Images - Fixed display of default icons for system-generated ticket messages
• -FIXED: Login page no longer expires after sitting idle for extended periods
• -FIXED: VNC console sessions disconnecting after extended idle time
• -FIXED: Console Keyboard delay, issue with the focus being set improperly is now resolved
• -FIXED: "Monthly Total" miscalculation in Customer portal dashboard

Changed

• -CHANGED: Support Tickets - Now support system-generated messages for automated security alerts and notifications
• -CHANGED: VM Power Controls - Now check for power lock status before allowing power operations
• -CHANGED: IaaS modal confirmation checkbox error now displays directly below the checkbox instead of at the top of the modal
• -CHANGED: IaaS modal confirmation error now auto-dismisses when the checkbox is checked and clears when navigating between steps
• -CHANGED: Network Devices now shows Virtual NIC Connected Network
• -CHANGED: VM Card Display now shows the Virtual NIC Connected Network
• -CHANGED: VM Details Page now displays the NIC IP Address under Network Devices
• -CHANGED: Partners can access tickets and view all tickets for sub-tenants.
• -CHANGED: New VM Wizards all check Each datacenter for available resources, if there's an issue user is instructed to contact support
• -CHANGED: sub-tenants "Support" page is not included in white label add-on for Partners to control
• -CHANGED: Partner/MSP admins have additional sontrol in whitelabel to "Show Knowledge Base Links" or NOT. off by default
• -CHANGED: Sub-tenants no longer see "Billing Info" on VM details page or see "Monthly Total" on dashboard so Partners / MSPs have full pricing control
• -CHANGED: Sub-tenants no longer see support ticket information on dashboard since Tickets are emailed to the Partner / MSP

v1.5.5

MFA & White Label Login Fix

Dec 15, 2025

Fixed

• -FIXED: MFA session issue with Routing issue due to White Label Route being placed first

Security

• -FIXED: MFA is now enabled again

v1.5.4

MFA Session Cookie Fix

Dec 15, 2025

Fixed

• -FIX: More MFA Fixes with Session cookies

v1.5.3

MFA Fixes

Dec 15, 2025

Fixed

• -FIX: More MFA Fixes

v1.5.2

MFA Session Fix

Dec 15, 2025

Fixed

• -FIX: MFA Session handler on logout - login

v1.5.1

MFA Bug Fix

Dec 15, 2025

Fixed

• -FIX: MFA Bug on Prod

Security

• -SECURITY: MFA not allowing valid login session handler error.

v1.5.0

White Label Support & MFA

Dec 15, 2025

Added

• -ADDED: Partner White Label support added. Custom logo on Login and customer navigation, Custom support page with Partner Information and more

Fixed

• -FIXED: Button display issue for Outlook email, Would not show button for "Set Your Password" Applies to several email templates
• -FIXED: Partner enrolls IaaS or VPS tenant and first user created is not "Administrator"

Security

• -SECURITY: TOTP Multi-Factor Authentication Implementation for Cloud Command Login, future plans to support Cisco DUO and PUSH Notifications
• -SECURITY: TOTP MFA Banner warning to dashboard if not enabled

v1.4.2

Partner Portal Bug Fixes

Dec 12, 2025

Fixed

• -FIX: Partner Portal, VPS Provision may result in error if a previous attempt failed. error handling in place and intelligent process to resolve
• -FIX: VPS deployment was not calling single VM Sync function, causing delays in VPS availability to customer, tenant or partner
• -FIX: Partner Portal, When a VPS was deleted at times the Public IP may not be released properly
• -FIX: Partner Portal, when a VPS is being deleted polling would fail to get VM status if the VM required a power off prior to being deleted
• -FIX: Partner Portal, When a VPS is being deleted an account credit may be improperly applied to the billing transactions and history
• -FIX: Partner Portal Billing Summary Modal would show Public IP being billed twice
• -FIX: Invoice web view form emailed link has string array error

Changed

• -CHANGED: Partner Portal, When a partner on a Trial Account would enroll a new tenant of any type the Payment method was set to credit card is now invoice

v1.4.0

Beta Access & Bug Fixes

Dec 11, 2025

This may be the last "push" prior to launching on December 12th for "Prelaunch Testing Phase"

Fixed

• -FIX: Fix null safety issue in tenant-invites

v1.3.1

VM Metrics & Bug Fixes

Dec 10, 2025

Added

• -ADD: Virtual Machine Metrics are accessable from the VM details Page

Fixed

• -FIX: Partner Portal, Recent Activity Table, "View all" link broken
• -FIX: Partner Portal, Virtual Machine Management page has "Back to Virtual Machines" that's wired to the index page
• -FIX: Virtual Machine Console would sometimes not allow keyboard connection past wrapper
• -FIX: Virtual Machine Console window opens in new window. now opens in new tab which is more friendly with AD Blockers
• -FIX: Trial Banner display issue for Direct Customers would display days remaining as decimal
• -FIX: Trial account conversion page displays proper resources and math when VPS tenants convert

v1.3.0

Performance Metrics & UX Improvements

Dec 9, 2025

Fixed

• -FIX: Partner Portal, When cloning a VM the task would complete successfully with an error if "All" Options selected
• -FIX: Partner Portal, When deploying a VPS the "Deploy Another" button upon completion does not launch the deploy VPS wizard
• -FIX: Partner Portal, Virtual Machine Management, Edit Networking, Edit NIC, When Generating a new MAC Address error occurs
• -FIX: Partner Portal, Virtual Maachine Management, Edit Networking, Add NIC, NICs not displayed after creating at times
• -FIX: Partner Portal, Virtual Machine Management, Edit Storage Devices, Delete Disk, Email is improperly formatted
• -FIX: Partner Portal, Virtual Machine Management, Edit Storage Devices, Delete Disk, After Verification Code confirmed, Delete conformation field not accepting "DELETE" to allow continue
• -FIX: Support Desk System, When Viewing a Closed ticket and clicking the "Create New Ticket" button you would receive error and modal was not launched
• -FIX: Support Desk System, When creating a new ticket, Clicking out of the modal, or highlighting text would close and reset modal. Only close by "Cancel" or "x"
• -FIX: VM Card Display issue where the action buttons row was not pinned tot he bottom of the card.

Changed

• -CHANGED: Support Desk System now has Image window with Zoom and close controls to make viewing images in a conversation better
• -CHANGED: Knowledge Base now contains navigation feature so it's easy to navigate back to customer areas. KB systems still requires Authenticated User
• -CHANGED: Knowledge Base not shows the sub catecgories and article coounts, improved UX
• -CHANGED: Partner Portal, Dashboard, Recent Activity More detailed and informative with imporved UX
• -CHANGED: Partner Portal, Dashboard, All Customers Table, Row clickable that now navigates to dedicated tenant profile page with enhanced features and improved UX

v1.2.0

VM Management & Support Improvements

Dec 8, 2025

Added

• -ADDED: Partner Portal Rename VM 42 Char Limit allow no spaces and "-" & "_" only
• -ADDED: Partner Portal Rename VM Check for duplicate Name in that tenant on same cluster
• -ADDED: Partner Portal Deploy VPS 42 Char Limit allow no spaces and "-" & "_" only
• -ADDED: Partner Portal Deploy VPS Check for duplicate Name in that tenant on same cluster
• -ADDED: Partner Portal Deploy IaaS VM 42 Char Limit allow no spaces and "-" & "_" only
• -ADDED: Partner Portal Deploy IaaS VM Check for duplicate Name in that tenant on same cluster
• -ADDED: Partner Portal IaaS Resource Management Modal to view vCPU, RAM, Storage and IP Information
• -ADDED: Support Desk : Messages are now live chat with rich Text editor allowing Image paste directly into text of the message.

Fixed

• -FIX: Partner Portal Add Custom Tags on show.blade error
• -FIX: Partner Portal Remove Custom Tags on show.blade error
• -FIX: Partner Portal Rename VM from show.blade error
• -FIX: Partner Portal Updating VM description with out updating VM Name Causes error
• -FIX: Partner Portal Deleting a VM that's powered on would power off VM then fail to delete due to Polling frequency
• -FIX: Partner Portal "Billing Info" Box shows decimal points for days paid and days remaining on active subscription
• -FIX: Partner Portal When creating a VM may get False Failure due to Polling
• -FIX: Partner Portal When creating a VM there's a delay in Sync. casuing resources to display improperly and no Console Access
• -FIX: Partner Portal Activity Log USD Decimal place too many or too few. always set to "2"
• -FIX: Partner Portal VM Management | VM Cards not displayign Pubic IP under NIC
• -FIX: Partner Portal VM Management | VM Cards not displayign LAN IP under NIC
• -FIX: Partner Portal VM Management | Disk Resize | Loging is showing JSON output. Cleaned existing data in logs table
• -FIX: Partner Portal VM Management, Storage Devices Disk Rezise would bill for storage on IaaS tenant should use available storage form pool
• -FIX: Partner Portal VM Management, Storage Devices Delete Disk. would sometimes give Disk not found error
• -FIX: Partner Portal VM Management, Delete VM, "Early Termination Fee Required" Periods Paid decimal, Periods remaining decimal, Command on USD Amounts.

Changed

• -CHANGED: Version Mamagement. Smart Suggestions on versioning

v1.1.0

Snapshots, Cloning & Partner VM Management

Dec 4, 2025

Added

• Partner portal VM snapshot creation with integrated billing
• Partner Portal snapshot details modal (Info button)
• Partner Portal snapshot deletion with prorated credit refund
• Partner Portal snapshot restore with VPS billing and IaaS resource checks
• Partner Portal VM clone feature for IaaS customers with resource validation
• Partner Portal storage device management for IaaS customers (add, resize, delete disks with billing)
• Partner Portal network device management for IaaS customers (add, edit, delete NICs)
• Partner portal VM name live validation with duplicate checking
• Partner Portal - IaaS Resource Management modal with CPU, RAM, and Storage (subscribed/allocated/consumed) progress bars
• Tenant invite system for controlled pre-launch - send email invites with bypass codes and track registrations
• Image modal viewer with zoom/pan for ticket attachments
• Clone VM name validation with 42-char limit and real-time duplicate checking
• TOTP-based two-factor authentication for all users with QR code setup, recovery codes, and admin reset capabilities
• Partner White Label feature allowing MSPs to rebrand the platform with custom logos, company name, and support information for their sub-tenants
• View Breakdown button in Billing & Subscription section on tenant detail page
• Billing Enabled, Billing Method, and Payment Type indicators in tenant detail Billing & Subscription section
• Editable billing settings modal for Billing Enabled, Billing Method, and Payment Type on tenant detail page
• Partner accounts with White Label now appear on manual billing processing page
• One-time credentials reveal modal for cloud-init VMs on customer VM show page
• Template-driven resource minimums (min CPU, RAM, storage) for OS templates with dynamic slider updates
• Datacenter IP availability check - greys out datacenters without available public IPs in all VM creation wizards
• Custom 404 error page with Go to Dashboard button
• Sub-tenant support page with partner white-label info
• Partner white-label: Knowledge Base visibility toggle for sub-tenants
• Partner white-label: Support request form that emails partner's support desk
• Admin role management for customer tenants - view, create, edit, delete, and duplicate roles from customer profile page
• ZeroTier Cloud Networks integration - foundation and admin settings
• PDF export for invoice previews
• Local Networks (LANs) billing on invoice preview and Quick View
• Direct IaaS customer resource utilization report
• Trial email notifications now use dynamic email template system with configurable templates in Sales Settings
• Embeddable pricing calculator with VPS/IaaS tabs, lead capture, and PDF quote generation
• Admin management page for Pricing Calculator with embed links, stats, and recent quotes
• System Announcements feature - display scheduled banners to all customer/partner dashboards
• Backup management on VM Profile page with schedule details and quick create
• Backup pricing setup warning for partners
• Backup management integration on Partner VM profile page
• Restore history section on customer backups page showing all past restores including failed jobs with error details
• Restore ETA estimates shown on restore option buttons
• OS Type selector on proposals - differentiates Windows vs Linux vCPU pricing from database
• Weekly backup summary report emails with per-contact opt-in
• Edit schedule modal for backup schedules from backups page and VM profile pages
• Customer dashboard now shows Backup subscription and Cloud Network devices in Subscribed Resources
• Lock/unlock individual backups to protect them from automatic retention cleanup
• Email notifications to selected admins when new customers or partners sign up
• Full backup management on admin customer profile (schedules, jobs, restores, live polling)
• Separate term discount and additional recurring discount management on admin customer profile
• Authenticated Users visibility tier for Knowledge Base articles and categories
• Backup package selection in Edit Resource Allocation modal for combined initial invoicing
• Live AJAX polling for backup job progress on admin dashboard
• Verbose database logging for backup operations (transit VM, replication, completion, failures)
• Backup Logs UI with search and filtering (Admin > Protect > Management > Backup Logs)
• Queue job failure logging with full stack traces for backup troubleshooting
• KB article export/import with images as ZIP packages
• KB article: Partners - Getting Started
• Manage Tags button on KB Articles index page
• Custom domain support for white-label partners with automated SSL provisioning and health monitoring
• White-label brand color customization - partners can now choose from 7 preset color themes or create custom colors
• Backup job detail modal with event log timeline on Recent Jobs table
• KB article: Getting Started - Enable MFA
• KB article: Partners - White Label Setup
• KB article: Partners - Setup Your Resale Pricing
• KB article: Partner - Using the Sales Tool to Close a VPS Opportunity
• Backup schedule target cluster (destination) is now editable from the edit schedule modal across all backup pages
• Force cancel progress modal with animated cleanup steps and live status feedback
• Partner tier badge image upload with reusable x-tier-badge Blade component
• MSRP and Volume Bonus columns on partner resale pricing page
• Partner tier badge on partner dashboard and resale pricing page headers
• Dismissable MFA and payment method banners on partner dashboard with 7-day re-show
• Addon services resale pricing tab for ZeroTier, snapshots, and LANs
• Sale revenue and actual profit display on partner tier page
• White-label subscription counts towards partner tier MRR progression
• Deploy Later option for IaaS customers in admin create-customer wizard
• Customer and partner portal DRS dashboard with live replication status, failover controls, and AJAX polling
• Edge replication billing integration with subscription management, proration, and monthly billing cycle
• DRS auto-failover with heartbeat monitoring, configurable offline thresholds, and email alerting
• E2CaaS shipment notification emails with tracking info, managed via Email Templates, with tenant email logging on customer profile
• Promotional deal signup system with real-time provisioning progress tracking
• Early IP reservation in deal signups with DNS verification polling
• Interactive resource sliders with auto-calculated MSRP pricing on deal create/edit form
• Partner customer list page with search, filters, and subscription totals
• E2CaaS agent packet loss tracking for connection reliability monitoring
• Admin tenant VM management page with edge appliance hardware stats, VM cards/list view, power controls, console access, and snapshot creation
• Firmware selection (BIOS/UEFI/UEFI+vTPM) for edge node VM deployments with auto-mount VirtIO drivers ISO
• Historical network metrics (latency, packet loss, bandwidth) with 3 new charts on edge appliance detail page
• IaaS signup live provisioning progress bar with credentials display and account setup button
• Partner backup management: navigation links, full-featured schedule creation modal with frequency/retention/storage calculation, and enhanced schedule table display
• Every X Hours backup frequency (1-12 hour intervals) for sub-daily backup schedules
• Partner VM page: Schedule Backup button now opens full create schedule modal with existing schedule info banner
• Public deals listing page at /deals with dark-themed card grid and View All Deals nav link on deal landing pages
• Partner customer groups — organize sub-tenant customers into color-coded groups with filtering, visible in both Partner and Admin portals
• Partner VM page groups customers by Customer Group with collapsible sections and colored indent
• Partner backup page groups customers by Customer Group with collapsible sections
• Search and filter bar on partner backup management page (customer name, subscription status, group)
• KB article: Customer Grouping Feature (partner guide)
• Running balance column on billing transactions page when filtered by customer
• Customer-facing Platform Status page with per-datacenter uptime and 30-day history
• Internet 30-day history bar on platform status page alongside infrastructure history bar

Fixed

• Partner portal custom tag add/remove returning error despite success
• Partner portal VM overview update returning error despite success
• Partner portal VM deletion now properly waits for VM to power off before deleting
• Billing info Paid and Remaining days now display as whole numbers
• Activity log payment amounts now display with 2 decimal places
• Partner portal VM cards now display public IP from IP address table by MAC address
• Activity logs modal no longer breaks when log descriptions contain special characters
• Partner Portal - IaaS disk resize now uses resource pool instead of billing
• Partner Portal - IDE/SCSI disks now require VM to be powered off for resize (VIRTIO supports hot resize)
• Partner Portal - VM power actions missing ActivityLogger import
• Partner Portal - Delete VM modal formatting: whole numbers for periods/days, comma separators for USD amounts
• Clone VM error when job completes with null element reference
• Partner portal VM power actions with improved error handling and logging
• Clone VM now waits for source VM to fully shut down before powering on clone
• Clone VM post-clone actions now use phase-based polling for proper UI feedback
• VPS console access and disk info now available immediately after provisioning (no sync delay)
• Console access error 'Unable to determine which node VM is running on' after VPS provisioning
• Partner VPS deletion timing out before VM powers off - increased timeout and added retry logic
• Partner-created sub-tenants now automatically set to invoice billing to avoid payment method requirement
• Partner portal billing info showing incorrect monthly total due to orphaned subscription items
• VM deletion not issuing cancellation credit when subscription had no virtual_machine_id set
• Fixed 500 error when viewing approved Beta Signup Inquiries (incorrect route name)
• Email verification code now properly handles paste events
• IaaS firewall VMs now sync console access info immediately after provisioning
• Tenant deprovisioning now thoroughly cleans KEA DHCP reservations AND leases from both API and database
• VPS signup Configure step now defaults to Linux tab and hides Firewalls tab
• Console access now available immediately after VM deployment (firewall and IaaS)
• Partner firewall size packages now match admin reference (Small: 1/2GB/16GB, Medium: 2/4GB/32GB, Large: 4/8GB/64GB, X-Large: 8/16GB/256GB)
• Added favicon link to 117 views that were missing it
• User role assignment failing on customer user creation - roles now properly assigned with tenant scope
• ActivityLogger calls using invalid tenantId parameter - moved to metadata
• Customer dashboard discount calculation now uses tenant-level discount
• Billing calculation now includes IPs, networks, and snapshots in both admin and customer dashboards
• VPS customer dashboard now uses stored subscription prices instead of recalculating from current pricing
• Customer profile note form returning JSON instead of staying on page
• Email unsubscribe now requires confirmation click to prevent scanner-triggered opt-outs
• Fixed double-encoding bug in email CTA tracking URLs
• Connect form links now prefill with specific contact when sent via email
• Windows vCPU billing now separate from Linux - Windows vCPUs charged at higher rate (0 vs .50)
• Public calculator term discount now correctly applies to full subtotal (compute + IP + backup)
• Partner sub-tenant billing - added missing category field and fixed IP double-counting
• IaaS subscription now includes public IP in billing - subscription creation moved after IP assignment
• Monthly Billing Summary no longer double-counts public IPs for VPS customers
• Virtual keyboard special characters (pipe, tilde, etc.) not being sent correctly to VM console
• Backup pages no longer fail with 'Unable to parse URI' error when accessing customer, partner, or subtenant backup pages
• Customer and partner backup pages no longer error on missing size_bytes column
• Backup subscription and upgrade payment processing now works correctly
• Partner backup schedule creation now shows actual used storage instead of provisioned size
• Change Plan modal now shows all packages and supports both upgrades and downgrades
• Backup notification service using correct route name
• Missing source_vm_name field when creating backup jobs
• Failed tab not working on admin Protect jobs page
• Backup-created snapshots no longer billed to customers as regular snapshots
• Backup records now reassigned to restored VM during commit-to-production instead of becoming orphaned
• Backup subscriptions now displayed in customer billing preview and invoice detail views
• Disk I/O data collection - calculated throughput from IOPS and mean block size instead of non-existent API fields
• 500 error on billing preview page due to accessing missing array keys for snapshot, IP, and network items
• Backup subscription now charges prorated amount with confirmation modal, invoice generation, and billing cycle alignment
• Backup destination dropdown empty in customer and partner portals
• Customer dashboard monthly total and breakdown modal not including backup subscription cost
• IaaS resource limits now auto-create billing subscription when none exists
• No invoice generated when IaaS resource subscription is created
• Combined invoice billing — cancel split invoices and create correct combined invoice with discount on total MSRP
• Account balance now calculated from unpaid invoices instead of transaction ledger
• Backup jobs not dispatched when using retry or manual trigger from admin panel
• Cleanup page no longer shows false positives for deleted backup records
• Password validation now accepts more special characters (#^:_-;+=.,)
• Backup replication timeout now scales dynamically based on VM size instead of using a hardcoded 2-hour limit
• Hide brand name from version display when partner disables changelog in white-label settings
• White-label branding now persists on forgot password, reset password, and MFA challenge pages
• Sales tool pricing page now matches partner portal page format with branded gradient background
• Partner quote preview logo not displaying and PDF not using partner brand colors or logo
• Partner backup sub-tenant pages returning 500 error due to incorrect column name (parent_id → parent_tenant_id)
• Partner custom domain VNC console returning 404 due to missing /console/ path in domain rewrite skip list
• Partner customer manage page header not using white-label brand colors
• Replace all hardcoded purple colors with brand CSS variables across partner and customer views
• Sales Tool profitability calculator now correctly applies partner tier discounts to backup pricing and preserves 4-decimal precision for storage cost discounts
• Sales Tool profitability breakdown now shows accurate per-resource cost and sale prices instead of estimated proportional allocation
• VM billing card shows partner resale prices instead of base MSRP
• Edit Task modal now instantly populates with task data instead of making a redundant API call
• Fix subscription term math showing wrong remaining months and vCPU costs not displaying in billing breakdown
• Partner and customer portal billing info showing incorrect term math and missing vCPU costs
• Partner VM billing info card now shows correct partner cost (MSRP with tier discount) and sales price (resale prices) side by side
• Partner billing consistency: unified discount calculations via Tenant::getEffectiveDiscountPercent(), fixed sub-tenant transactions/invoices on partner billing page
• Partner billing summary modal now shows resale prices instead of Cloudasys MSRP prices
• Partner resale pricing now uses single source of truth in PartnerTierService — billing summary modal and tier page produce consistent numbers
• Dashboard monthly total no longer double-counts IP addon from subscription items
• Welcome email showing raw Blade syntax instead of rendered IP address
• Partner portal can now edit schedule name and frequency on existing backup schedules
• Backup notification settings now persist correctly when unchecking options
• Partner backup active jobs now show live metrics (transfer size, speed, ETA) and detect new jobs that start while on the page
• Prevent zombie queue jobs from blocking backups queue by adding dedicated database-backups connection with 14-hour retry_after, automated zombie cleanup command, and tighter manual re-dispatch guards
• White-label logo URLs and deletions now correctly use public disk instead of default local disk
• Profile pictures, logos, and white-label assets not displaying due to Storage disk mismatch in blade templates
• Account credits not displayed on admin customer profile page
• Partner account credits now applied during sub-tenant provisioning (credits-first billing rule)
• Partner credits now correctly route to the partner account instead of sub-tenant accounts for snapshot deletions, VM cancellations, and termination fees
• Admin customer page showing wrong vCPU count (num_cpus → vcpu_count)
• Account credits now properly recorded in billing transaction ledger across all 7 code paths
• Profile pictures intermittently not loading due to migrate command failing with cached config
• Ticket message avatars always showing generic fallback instead of actual profile picture

Changed

• VM NIC IP display shows 'Unknown' instead of 'DHCP Pending' when IP not available
• White Label addon now manageable from Pricing Management page under Add-ons
• Partner tenant detail page now shows White Label status instead of Resource Limits and Subscribed Services
• Direct customer signup wizards updated to match partner portal layout with 4-tab template selection and universal firewall sizes
• Partner opportunity incentives now stored as promised amounts with discount/credit badges in opportunity list
• Applied Job History 3-tab layout (Backups, Restore History, All Failed Jobs) to partner backup portal for sub-tenant management
• VMs can now have multiple backup schedules
• Backup size estimates refresh automatically before each scheduled run
• Extracted shared backup action modals and JavaScript into reusable Blade partials
• Brand color Live Preview updates instantly when selecting presets or custom colors
• Partner tier now shown as separate column on billing page invoices and transactions tables
• Invoice view shows partner as Bill To with sub-tenant service info, and partner tier discount details after Total Due
• VM detail page layout redesign: Quick Actions bar moved above console, Network chart full-width below grid
• Applied memory chart, full-width network chart, and disk I/O max label to customer and partner VM detail pages
• Reorganized customer and partner navigation into categorized dropdown menus (Infrastructure, Protection, Account) with E2CaaS-aware filtering
• Cleaned up partner customer manage page header buttons and added Edge Appliances to action dropdowns
• Reorganized System menu with categorized sections (User Management, Settings, Logs, System Details) and consolidated all settings pages from other menus into System > Settings
• Allow platform subdomains through custom domain middleware for per-server health checks

v1.0.0

Initial Release

Dec 4, 2025

Cloud Command multi-tenant cloud infrastructure management platform.

Added

• Multi-tenant customer management
• Virtual machine lifecycle management
• Multi Cluster integration
• Customer and Partner portals
• VPS and IaaS billing models
• VM snapshots and cloning
• Network and IP address management
• Knowledge base system
• Ticket management system
• Activity logging and audit trails