Cloud Command

Owned & operated by Cloudasys, LLC

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Messaging (SMS) Terms

Cloud Command service & account text alerts

Effective Date: October 6, 2026

Program description

Cloud Command, owned and operated by Cloudasys, LLC, offers an SMS (text message) program so that customers of our Cloud Infrastructure Services can receive account notifications, customer-care messages, and security alerts — for example, scheduled service maintenance, service outage or degradation and restoration notices, and alerts about their specific infrastructure (such as a virtual machine running low on storage).

How to opt in

Text messaging is off by default. A logged-in customer opts in by going to Settings → Profile, providing a mobile number, and enabling SMS communications, or during sign-up at Step 3, Company Information. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency & cost

Message frequency varies and depends on your account activity and the alerts you enable. Message and data rates may apply. Your mobile carrier is not liable for delayed or undelivered messages.

Opt out & help

You can cancel the SMS program at any time by texting STOP. After you send STOP, we will send a one-time confirmation and you will no longer receive text messages from us; you can also disable SMS in Settings → Profile. To resubscribe, reply START or re-enable SMS in your account.

For help, reply HELP, email support@cloudasys.com, or call (303) 351-2886.

Privacy

We do not share your mobile information, text-messaging opt-in, or consent with any third parties or affiliates for marketing or promotional purposes. For full details on how we handle your information, see our Privacy Policy and Terms of Service.

Contact

Cloud Command is owned and operated by Cloudasys, LLC.
Support: support@cloudasys.com · (303) 351-2886